MetLife
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Experienced IT Audit Manager role at MetLife with responsibilities in audit management, relationship management, project management, and strategy alignment. Requires 5-8+ years of IT audit experience and strong technical skills in cybersecurity, IT risk management, and more.
Lead an Agile team of Apptio Technical Functional Analysts, provide operational oversight, design and develop solutions within the Apptio platform, and continuously optimize existing solutions. Required 5+ years of relevant experience and experience modeling financial data within the Apptio platform.
Support retail life and annuity operations teams by providing technical assistance, advice, and ensuring compliance with regulatory and legal requirements. Handle moderate to complex assignments related to claims resolutions, customer complaints, and contractual disputes. Collaborate with internal and external partners to analyze cases, provide solutions, and stay updated on industry trends.
Provide technical assistance and advice to support retail life and annuity operations teams. Review and analyze complex cases, provide clear case analysis, and suggest solutions to customer issues. Collaborate with internal and external partners, review legal documents, and provide support in legal matters. Stay up to date on current issues and recommend procedural changes for compliance.
Conduct internal investigations into employee misbehavior, fraud, and misconduct within MetLife's global operations. Collaborate with GIU Regional Leads to implement concern handling framework and drive root cause discovery. Ensure adherence to investigative standards and communicate results to business partners. Build trust with employees to escalate concerns and support external prosecution proceedings. Required: 4 years of relevant experience, strong analytical and leadership skills, knowledge of insurance and financial services industry, and ethical standards.
Delivers exceptional customer service to large group benefits clients, manages customer relationships, provides administrative support for product delivery, collaborates on problem resolution, participates in client account audits and strategic planning, leads implementation of MetLife products, and maintains knowledge of products and trends.
The Assistant Vice President of Financial and Corporate Communications is responsible for leading all communications needs facing MetLife, Inc., focusing on financial communications strategy, quarterly earnings, shareholder value proposition, CEO communications, media and external communications, crisis communications, and technology implementation. The role requires 12+ years of experience in communications, financial services industry experience, financial acumen, and a Bachelor's degree in a relevant field.
Seeking a Director for the MetLife Security Operations Center (MSOC) in Cary, NC. Responsibilities include providing strategic leadership, enhancing global deployment of new technologies, collaborating with IT teams, overseeing incident response, managing budget, and fostering partnerships. Required experience includes Lenel OnGuard Enterprise deployment, process auditing, IT application development, and cybersecurity expertise.
Responsible for managing complex customer implementations and internal projects, leading project teams, tracking project progress, and ensuring compliance and quality standards are met.
Responsible for managing multiple complex and multi-product customer implementations for National Account clients, along with internal projects and strategic initiatives. Develop and maintain implementation documentation, track project progress, facilitate meetings, resolve issues, and ensure compliance with quality standards.
Responsible for managing multiple complex customer implementations for National Account clients, internal projects, and strategic initiatives. Develop and maintain implementation documentation, track project aspects, facilitate meetings, and ensure adherence to quality standards. Requires 5-7+ years of non-IT project management experience and proficiency in MS Project, MS Office Suite, and PMO methodologies/tools. Strong communication and leadership skills are essential.
Manage multiple complex customer implementations for National Account clients, develop and maintain implementation documentation, track project initiatives, facilitate status meetings, resolve project issues, and recommend project management improvements.
Responsible for managing complex customer implementations for National Account clients, internal projects, and strategic initiatives. Develops and maintains implementation documentation, tracks project progress, and resolves issues to ensure timely and accurate delivery. Works closely with internal departments to facilitate successful project outcomes. Requires 5-7+ years of non-IT project management experience and proficiency in MS Project, PMO methodologies, and strong communication skills.
The Customer Experience (CX) Manager will be responsible for ensuring a customer-centric view across the customer journey, engaging customers against marketing priorities, and delivering high value experiences. The role involves strategizing, creating, and orchestrating experiences, partnering with stakeholders, and championing the customer.
Senior Salesforce Technical Lead responsible for designing and engineering advanced Salesforce solutions, managing development lifecycle, providing oversight, and collaborating with various teams. Requires 10+ years of experience in technology application development, expertise in Salesforce CRM core, and skills in Apex, VisualForce, Lightning, and JavaScript.
The Director - Agile Coach and Portfolio Manager at MetLife's Data & Analytics organization will play a pivotal role in increasing Agile maturity and team efficiency. Responsibilities include Agile coaching, promoting an Agile mindset, contributing thought leadership, accelerating Portfolio Flow, and facilitating senior executive sessions.
Provide professional medical and technical advice for claims evaluation and assessment. Develop return-to-work plans and engage with claimants, healthcare providers, and employers to determine functional abilities. Conduct research and analysis of medical records. Create effective requests for medical information.
Provide professional medical and technical advice for claims evaluation and assessment, engaging with claimants and healthcare providers to determine functional abilities and develop return-to-work plans.
Provide professional medical and technical support for claims evaluation and assessment, develop return-to-work plans, engage with claimants and healthcare providers, conduct research and analysis of medical records, and create effective requests for medical information.
The Auditor II at MetLife plays a key role in the internal control system by providing independent and objective assurance over internal controls. Responsibilities include auditing, project management, and relationship management. The ideal candidate should have 1-2 years of audit experience, strong communication skills, and proficiency in Microsoft Office tools.