Companies Jackpocket

Jackpocket

New York, NY

Total Offices: 2

330 Total Employees

Year Founded: 2013

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Operations 3

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Winning the Career Lottery

Jackpocket employees know that there’s power in numbers — both on the teams that innovate their platform and in the lotteries that transform their customers into winners. As an app striving to simplify playing the lottery and to build the future of entertainment in the burgeoning real-money gaming industry, forging a culture around continuous education has been crucial. “We do numerous lunch and learns, as well as company retreats to brainstorm new ideas,” VP of Product Jeff Glazer said. He believes this environment has encouraged employees to pinpoint their career destinations while pushing product capabilities further. “If our customers are delighted when using Jackpocket, and our KPI goals are being met, I know we’re on the right track!”

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At a glance

VICTORY LAP

The entire company logs on weekly for virtual Friday Wins, celebrating successes made complete with a delivered lunch.

ERG DRIVEN

Diverse employee identities can find camaraderie in Jackpocket’s various ERGs to experience additional support in the workplace.

AWARD-WINNING WORKFORCE

The company was included on Built In NYC’s 2023 Best Places to Work list.

JACKS OF ALL TRADES

Jackpocketeers can sign up to be paired with random teammates weekly for a digital meet and greet to connect across regions and job roles.

Featured employees

RISING THE RANKS

Building successful careers out of a growing product

Jeff Glazer has come a long way since his first days at Jackpocket. Joining in 2014 as a lottery courier, he purchased lottery tickets every evening in cash before uploading them to the app, one by one. Today, Jackpocket operates a lot differently — but the integrity remains the same. “I was always given a chance to succeed in a new role,” he said. “Whether enrolling in a training course or having one-on-ones to help my development, I knew the company was invested in my success.” Now, he’s building teams to continuously improve their user-centric product and passing his torch of experience.

Jeff Glazer

VP of Product

I’m so thankful that the company was open-minded and believed that I could take on so many different positions, all while being encouraged to keep improving and rewarded for a job well done.

ENGINEERING EXPERIENCES

Transforming impressive tech into beneficial bonus features

Fela Johnson

QA Engineer

Fun plays an essential role in Fela Johnson’s job. That’s because, as a QA engineer for the in-app experience, she’s responsible for testing their latest Funding Bonus feature — allowing users to apply promo codes for bonus credits. “It’s both exciting and challenging from a tech perspective as it touches different parts of the application,” she said. Utilizing tech like Jira for project management, Testrail to manage features and Charles Proxy for API testing, Johnson can’t wait to see how her work builds user engagement and makes Jackpocket a stronger competitor in the mobile marketplace.

Our Funding Bonus functionality gives us the ability to run different kinds of fun promotions that users can benefit from. Seeing a new feature go live and having users actually be able to use it is always gratifying.

A WINNING STREAK

Bringing a family tradition to the modern era

For Peter Sullivan, a love of the lottery runs in the family. His grandmother was known as the “Lotto Queen” of Brooklyn and his father plays his numbers daily. So it seemed written in the stars that he would dedicate his work to the pastime. Given the industry’s scope, he saw an opportunity to modernize participation in the lottery, as well as broaden its reach for both longtime analog players and tech-savvy newcomers. Today, Jackpocket operates in over a dozen states with a bevy of enterprise partnerships. The team hopes to one day build out a mall of interactive digital gaming experiences.

Peter Sullivan

CEO and Co-founder

With mobile gaming and lottery experiencing an unprecedented level of growth and expansion, this truly is a historic moment — and Jackpocket is leading the charge.

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Jackpocket

VIP Manager

3 Days Ago

New York, NY + 1 More

Remote

Hybrid

Easy Apply

Consumer Web • Gaming • Mobile • News + Entertainment • Software

Manage and retain high-value customers, develop strong relationships, host customers at events, and deliver on internal objectives. Bachelor's degree preferred with 2+ years of sales or consumer marketing experience. Strong communication and analytical skills are required.

Jackpocket

Operations Associate

20 Days Ago

Little Rock, AR

Hybrid

Easy Apply

Consumer Web • Gaming • Mobile • News + Entertainment • Software

Jackpocket is seeking Operations Associates to support lottery operations at their fulfillment center. Responsibilities include ticket purchasing, scanning, order processing, equipment maintenance, and teamwork. Qualifications include flexibility, tech proficiency, detail-orientation, and communication skills.

Jackpocket

Operations Manager

20 Days Ago

Pueblo, CO

Easy Apply

Consumer Web • Gaming • Mobile • News + Entertainment • Software

As the Operations Manager at Jackpocket in Colorado, lead all local personnel, manage regional operational functions, develop standard operating procedures, hire and train operations staff, actively manage fulfillment center operations, establish best practices, set goals, track performance, communicate with management, and ensure smooth operation of the business. Full-time on-site position in Pueblo, CO.

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