Search the 34 jobs at Hootsuite

The Revenue Operations Specialist will support customer success software, automate engagement programs, monitor system performance, and manage reports in Salesforce and Gainsight. They will also collaborate with teams to enhance processes and deliver exceptional customer experiences.

As a Senior Software Developer specializing in AI, you will design, build, and maintain AI systems integrated with products. Your responsibilities include improving core AI capabilities, serving operational functions, collaborating with cross-functional teams, and providing technical leadership and mentorship.

As an Engagement Manager, you will oversee the delivery of Strategic Engagement Services to Hootsuite and Talkwalker clients, guiding them in corporate social programs and managing service deployments. Responsibilities include consulting, designing coaching sessions, and improving internal processes, all while supporting managed services growth.

The Intermediate Software Developer, Fullstack will design, build, test, and deliver software, coordinating integration testing and addressing bugs. They will manage projects, interact with product and design teams, and uphold coding standards. Familiarity with various technologies including TypeScript, React, and Go is essential.

As a Billing Analyst, you'll support the billing and payments process for eCommerce. Your responsibilities include analyzing billing data, monitoring customer billings and payments, creating reporting templates, and collaborating with the accounting team to improve operational processes. Strong analytical skills and proficiency in Excel are essential.

The Strategic Customer Insights Analyst collects and analyzes customer data to generate actionable insights aimed at improving customer experience throughout the customer journey. The role involves data interpretation, report compilation, strategic planning input, and providing insights to various teams to enhance decision-making and customer retention.

The Account Manager will oversee the renewal process for Hootsuite's customers, ensuring proactive customer engagement and serving as a trusted advisor. Key responsibilities include maintaining customer contact, implementing negotiation strategies, monitoring account health, providing forecasts, and identifying account expansion opportunities while using sales tools.

As a Senior Software Developer, you will lead development projects, ensuring the delivery of quality software and enhancing architectural practices. You will mentor team members, manage complex issues, advocate for technical solutions, and collaborate across teams to meet project goals. Your role involves maintaining system reliability through comprehensive testing strategies and fostering a culture of excellence.

The Senior Manager, Revenue Incentives is responsible for executing incentive programs and operational frameworks to support Sales and Customer organizations in achieving revenue goals. This includes designing commission and bonus plans, leading a compensation team, optimizing tools, and collaborating with Sales Operations for effective reporting and analytics.

Manage and support the Compensation System by developing commission and bonus plans. Translate business needs into technical requirements, ensure data integrity, audit processes, and improve user adoption of sales compensation systems. Test solutions and collaborate with sales and compensation teams for enhancements.

As an Implementation Consultant, you will lead the implementation of Hootsuite’s Enterprise offerings, managing all project activities, building strong customer relationships, and ensuring successful adoption. You will document requirements, create project plans, communicate project risks, and focus on driving business outcomes through social media solutions.

As a Contract Operations Specialist, you'll support New Business and Customer & Expansion teams, ensuring accurate execution of deals, reviewing contracts for compliance, and maintaining CRM data integrity. You'll also assist in resolving issues related to sales order processing and provide insights on contractual requirements.

The Contract Operations Specialist will support the New Business and Customer & Expansion teams by ensuring accurate contract execution and compliance. Responsibilities include advising on sales processes, managing a working queue, reviewing contracts for compliance, and maintaining data integrity in Salesforce. The role demands customer focus, problem-solving, and coordination with various internal departments.

The Account Provisioning Specialist will manage the provisioning and de-provisioning of customer accounts, collaborate with sales and customer success teams, document processes, ensure data accuracy, and improve internal workflows. This role requires strong data analysis skills and familiarity with CRM tools.

The Manager, Financial Reporting oversees the integration of acquired companies' financial systems, ensuring accurate consolidation of financial results, compliance with accounting standards, and coordinating year-end processes. They lead a team, collaborate with senior leaders, and streamline accounting operations.

As a Sales Development Representative at Hootsuite, you will identify and target prospects through various outreach strategies, manage the sales pipeline using CRM and sales automation tools, and work closely with Account Executives to generate new business opportunities. You will report to the Team Lead, SDR, contributing to the company's growth.

The Executive Assistant will support the CEO by managing calendars, coordinating meetings, handling correspondence, and organizing complex travel arrangements. The role also involves ensuring operational effectiveness and providing high-level administrative support to execute the CEO's strategic objectives. The ideal candidate should be organized, detail-oriented, and able to handle confidential information with discretion.

As a Senior Customer Success Manager, you will support high-value customers by ensuring they effectively use software to achieve their business goals, enhancing client retention and identifying upsell opportunities. You will analyze customer needs, maintain strong relationships, and collaborate with teams to address client requests, focusing on improving customer engagement and satisfaction.

The Senior Software Developer will design, build, and test high-quality software, leading cross-domain projects and advocating for technical solutions. You will mentor team members, enhance system reliability through testing, and oversee efficient observability. The role encompasses ownership of project delivery and collaboration with cross-functional teams to optimize technology use, risk management, and achieve business objectives.

The Customer Success Manager will support high-value customers by managing accounts, providing onboarding assistance, driving product adoption, and identifying growth opportunities. Responsibilities include ensuring high client retention, offering strategic guidance, and collaborating with sales for upselling.