Search the 12 jobs at Fusion Risk Management

Looking for a People Operations Specialist with 5+ years of experience in managing HR operations, onboarding/offboarding, compensation analysis, completing RFPs, payroll coverage, and executive metrics. Must have strong problem-solving, reporting, and analytical skills with knowledge of HR practices and legal requirements. Bachelor's degree required.

The Professional Services Senior Deal Architect at Fusion plays a vital role in scoping and selling services to mid-sized and large prospects. This role involves collaborating with Sales and Product teams, creating Statements of Work (SOWs), building credibility with prospects, and supporting the sales cycle.

Drive complex sales and revenue growth within the financial services industry, engaging with C-suite executives and building strong relationships with customers. Collaborate with internal teams to ensure successful implementation of solutions. Create value propositions and identify new sales opportunities for Fusion's software solutions in the financial sector.

The Customer Success Manager is responsible for ensuring client relationship health and satisfaction for enterprise customers by driving user adoption, resolving issues, and identifying growth opportunities through strategic planning. Key responsibilities include building relationships, driving adoption and retention, managing customer health, and providing feedback for product enhancement. The role requires strong communication skills, customer-centric focus, and a results-oriented mindset.

The Vice President Enterprise Sales is responsible for setting strategic direction for a team of Enterprise Account Executives in the UK and EMEA, developing the team, and collaborating cross-functionally to shape the organization's direction. Key responsibilities include overseeing sales policies, setting strategies, enhancing customer satisfaction, and managing sales operations and performance measurement. Must have broad experience in sales strategy formulation and B2B sales.

Seeking a dynamic and experienced Program Manager to drive operational excellence and deliver exceptional service to largest clients. Responsibilities include program leadership, stakeholder management, operational efficiency, budget and resource management, risk management, change management, and reporting and analysis.

The Principal Customer Success Manager is responsible for ensuring overall client relationship health and satisfaction for key enterprise customers, driving user adoption, providing thought leadership, resolving issues, and contributing to contract renewals and cross-sell/upsell opportunities. Key responsibilities include building strong relationships, understanding customer goals, driving adoption and expansion, managing customer health, providing feedback to internal teams, and participating in industry and customer events. Milestones are outlined for the first six months, focusing on account growth, customer health, and thought leadership. The ideal candidate is results-oriented, customer-centric, with strong communication and problem-solving skills, and a track record in managing enterprise-level customer accounts.

The Senior Director of Customer Success is responsible for leading a team of Customer Success Managers (CSMs) to drive client adoption, retention, account growth, and overall satisfaction.

Manage renewals pipeline and provide support to Renewals Director. Responsible for client renewals, auto-renewals, preparing proposals, and coordinating renewal meetings. Requires attention to detail, ability to multi-task, and strong communication skills.

Fusion's Enterprise Account Manager is responsible for identifying, engaging, and expanding relationships within large Financial Services organizations.

As a CPQ / Rev Ops Manager, you will optimize and manage our Configure, Price, Quote (CPQ) processes, analyze and optimize CPQ processes, provide training and support to sales teams, and drive continuous process improvement in Revenue Operations.

The Marketing Communications Specialist is responsible for supporting the Director in developing and executing brand and communications projects. They collaborate with the Marketing Specialist and Demand Generation Team to deliver campaigns, content, and communications to the market. Key responsibilities include planning creative campaigns, developing marketing materials, maintaining the website, tracking campaign activity, and managing relationships with stakeholders.