DealerOn
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Benefits at DealerOn
Financial + Retirement
401(K)
Charitable contribution matching
Office Perks
Company-sponsored outings
Fitness stipend
Free snacks and drinks
Health Insurance + Wellness
Dental insurance
Disability insurance
Flexible Spending Account (FSA)
Health insurance
Life insurance
Vision insurance
Child Care + Parental Leave
Family medical leave
Culture
Flexible work schedule
Remote work program
Professional Development
Job training & conferences
Vacation + Time Off
Paid holidays
Paid sick days
Recently posted jobs
Customer Success Manager II responsible for managing customer accounts, analyzing digital performance, resolving issues, and driving customer retention. Remote position requiring 2+ years of customer support experience and knowledge of Google Analytics and Salesforce Service Cloud.
Provide internal end-user support, troubleshoot issues with desktops, laptops, and mobile devices, install software, assist with user accounts, collaborate with IT teams, ensure systems security, and contribute to disaster recovery planning.
The Support Associate is responsible for providing technical support and customer service for DealerOn's products. They ensure that response time service level agreements are met, accurately triage customer issues, and provide resolutions or escalate to the appropriate resource. This is an entry-level remote position.
