Search the 92 jobs at Cigna

The Customer Engagement Strategist leads enterprise customer communication strategy, drives behavior change experimentation, and designs multichannel campaign workflows. They are responsible for identifying new opportunities, defining customer-centric strategies, and managing end-to-end experiment execution. The role requires 6+ years of experience in leading consumer engagement strategy and design, as well as hands-on experience in executing behavior change initiatives.

Responsible for working on a production support team for Mainframe applications in a dynamic environment. Must have strong communication and problem-solving skills. Experience in Health care or PBM industry is a plus. Must be a current contractor with Cigna, Express Scripts, or Evernorth. Remote work may be occasionally permitted with specific internet speed requirements.

The Enterprise Coach partners with organizational leadership to enable the delivery of value efficiently and effectively.

The Software Engineering Director is responsible for leading the overall strategy, design, delivery, and management of technology resources to support the eviCore business, with a major focus on Healthcare Data Exchange and Interoperability.

The Digital Marketing Associate Analyst is responsible for project management support in Medicare Marketing, with a focus on maintaining work plans, compliance, and delivering tactical support. Key responsibilities include document management, communication with stakeholders, and collaborating with internal teams. The role requires 3+ years of experience, proficiency in digital marketing compliance and project management, data analytics skills, and excellent communication abilities.

The Senior Director of Diversity, Equity & Inclusion (DEI) at The Cigna Group is responsible for leading and implementing comprehensive DEI strategies. This role involves managing a team of DEI business partners, collaborating with senior management, conducting DEI assessments, and promoting an inclusive culture within the organization.

The Account Manager is responsible for ensuring clients and patients receive superior service, managing client relationships, and presenting operational performance metrics to clients to promote satisfaction and retention.

Client Account Support Partner responsible for managing end-to-end service delivery and service recovery for clients and brokers in the California and Pacific Northwest Markets. Requires medical knowledge and experience in client-centered account management. Responsibilities include client relationship management, internal liaison, and meeting performance targets. High proficiency in software applications and strong communication skills are essential. Some travel may be required. Position offers remote work options.

The Account Management Non-IC Lead Associate is responsible for ensuring clients and patients receive superior service, managing client relationships, and leading internal meetings to review operational performance. The role requires a Bachelor's degree in a related field or 5 to 6 years of experience, excellent PC skills, strong analytical and problem-solving skills, and the ability to work cross-functionally to resolve issues.

The Sales Market Operations Lead Analyst will be responsible for delivery of Sales Operations assignments/projects in partnership with the U.S. Commercial distribution leadership. Responsibilities include supporting sales operations, facilitating sales discussions, providing tracking and oversight of key processes, leading projects, and driving consistency within the local market.

The Wellbeing Coordinator is responsible for engagement, health promotion, and connecting customers with wellness resources. This role involves executing wellness programs, event scheduling, and monitoring program effectiveness. The position requires a minimum of 2 years of experience in the health and wellness field, a Bachelor's degree in a health-related field, and experience in direct member communication and health education.

The Account Management Senior Associate provides client facing support, non-standard reporting, and assists with benefit setup and project support for their assigned Coalition. They collaborate with the Account Team to execute client-specific operational deliverables and ensure client satisfaction. The primary focus is on operational excellence, service trends identification, and issue resolution.

The Sr. Account Executive will manage client strategy, gross margin growth, and contractual commitments. Responsibilities include upselling services, financial activities, client communication, and internal coordination. Requires 10-14 years of relevant experience with Bachelor's or Master's degree. Must have advanced PC skills, project management skills, and strong communication abilities.

Develop and implement sales strategies for targeted key accounts in a specified area. Focus on acquiring new clients, meeting business plan objectives, and managing sales process for various products. Maintain prospect database and work with matrix partners on presale strategies. Must have 3+ years of sales experience and strong motivation with excellent organizational and communication skills.

The Sales Senior Advisor role at Evernorth Home-Based Care Solutions is responsible for creating client and revenue growth, guiding strategy processes, and driving overall growth for integrated Care Delivery. This role involves developing and maintaining customer relationships, conducting market research, and providing thought leadership to support business growth in the healthcare sector.

Manage the generic product portfolio, oversee new product launches, analyze trends, maximize product exposure and sales, resolve escalations, and coordinate contract enhancements for CuraScript SD

Join the Executive Communications team at The Cigna Group as a Senior Advisor to support senior leaders in strategic communications activities. Responsibilities include developing strategic communication plans, leading a team, providing counsel, and monitoring program results. Requires 8-10+ years of related experience in executive communications, strong writing and editing skills, attention to detail, and independent and collaborative work abilities. This position offers a comprehensive benefits package and an annual salary of $107,900-$179,900.

Provide client-centered management of service delivery and recovery for clients and brokers in the healthcare industry. Responsible for root cause analysis, communication, and resolution of service issues. Engage internal partners to ensure quality service.

Responsible for leading the development and support of the mobile experience for MDLIVE's existing services and delivering new patient-facing capabilities. Manages a team to deliver on product roadmap priorities, enhance capabilities, and address critical issues affecting the day-to-day operations of the mobile platforms.

Lead a team of Technical Product Owners for products in clinical and financial opportunities through the Agile value delivery cycle. Collaborate with business partners, plan program increments, support sprint cadence, assist in design and testing, and manage releases and production support. Responsible for team management, resource planning, and career development. Must demonstrate strong collaboration skills and work effectively in ambiguous environments.