Search the 2 jobs at Appcues

Manage a large portfolio of customers, focus on adoption, retention, expansion, and advocacy. Collaborate with various teams to ensure customer success and growth. Analyze data to create engagement strategies and mitigate churn risk.

Support Specialist position at Appcues focusing on providing excellent customer support, training sessions, and collaborating with internal teams to ensure customer satisfaction and retention. Fully remote role with a strong emphasis on customer empathy and proactive support.