Director of Customer Success salary in US
Average Base Salary in US
$135,409
$51,474
Additional Cash Compensation
$186,883
Total Compensation
Median: 126,000
Min: $51K
Max: $330K
How Much Does a Director of Customer Success Make in US?
The average salary for a Director of Customer Success in US is $135,409. The average additional cash compensation for a Director of Customer Success in US is $51,474. The average total compensation for a Director of Customer Success in US is $186,883. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in US.
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Director of Customer Success
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Salary Insights
Director of Customer Success Salary by gender
The average Director of Customer Success salary for women is $127,668 and the average Director of Customer Success salary for men is $135,199.
Director of Customer Success Salary by Years of Experience
The average salary for a Director of Customer Success with 7+ years of experience is $134,727. The average salary for <1 year of experience is $137,500.
Director of Customer Success Salary ranges
The most common Director of Customer Success salary in US is between $130k - $140k.
Average Sales salaries in US
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $53,057 | Min: $10K Max: $129K |
| Inside Sales Representative | $54,217 | Min: $10K Max: $179K |
| Sales Development Representative | $57,836 | Min: $26K Max: $170K |
| Business Development Representative | $58,507 | Min: $10K Max: $250K |
| Sales Coordinator | $59,877 | Min: $45K Max: $82K |
| Sales Operations Analyst | $70,113 | Min: $26K Max: $215K |
| Sales Associate | $70,715 | Min: $38K Max: $128K |
| Tech Sales Representative | $74,454 | Min: $53K Max: $135K |
| Account Manager | $80,773 | Min: $1K Max: $344K |
| Inside Sales Manager | $82,777 | Min: $0K Max: $205K |
| Client Success Manager | $88,764 | Min: $30K Max: $250K |
| Account Executive | $94,222 | Min: $0K Max: $300K |
| Software Sales Representative | $100,993 | Min: $45K Max: $208K |
| Business Development Manager | $101,469 | Min: $16K Max: $285K |
| Sales Manager | $102,326 | Min: $0K Max: $344K |
| Sales Operations Manager | $106,275 | Min: $30K Max: $225K |
| Sales Engineer | $126,940 | Min: $9K Max: $305K |
| Director of Customer Success | $135,409 | Min: $51K Max: $330K |
| Sales Director | $149,385 | Min: $57K Max: $300K |
| Vice President of Sales | $204,481 | Min: $0K Max: $450K |
| CRO (Chief Revenue Officer) | $237,508 | Min: $100K Max: $450K |
FAQ
Q:
A.
A director of customer success manages customer success managers and representatives while developing strategies to retain and grow the customer base and contribute to company profits.
Q:
How to become a director of customer success?
A.
Directors of customer success typically have a bachelor’s degree in business administration, marketing or a related field. Most directors of customer success have around eight to 10 years of experience in the field and a few years of experience managing people.
Q:
How much does a director of customer success make?
A.
The salary range for a director of customer success is $51K-$330K. The average salary for a Director of Customer Success in US is $135,409.
Career Info
Director of Customer Success jobs in US
Skills that affect Director of Customer Success salaries in US
1
Account Management Ops
1% have this skill
2
Account Development
1% have this skill
3
Account Management
0% have this skill
4
Customer Support
0% have this skill
5
Customer Relationship Management
0% have this skill
6
Business Operations
0% have this skill
Average Director of Customer Success Salary by Company Size
People with the job title Director of Customer Success make the most at companies with 1,000+ employees, earning $151,381 on average.
Recent Director of Customer Success salaries in US
$165,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $165,000 with +$70,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Boston, MA
$125,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $125,000 with +$50,000 in additional cash compensation
5-7 Years of Experience
Male
1-10 Employees
Remote
1-5 Reports
$190,000
Yearly Salary
A Sr Director Customer Success reported a yearly salary of $190,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Remote
$170,000
Yearly Salary
A VP of Artist & Label Relations reported a yearly salary of $170,000
5-7 Years of Experience
Male
51-200 Employees
Remote
$195,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $195,000 with +$29,250 in additional cash compensation
7+ Years of Experience
Female
1,000+ Employees
Remote
$120,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $120,000
3-5 Years of Experience
Female
11-50 Employees
Remote
$165,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $165,000
5-7 Years of Experience
Male
11-50 Employees
Remote
$235,000
Yearly Salary
A Director of Business Development reported a yearly salary of $235,000 with +$58,750 in additional cash compensation
7+ Years of Experience
Female
501-1,000 Employees
Remote
$162,200
Yearly Salary
A Director, Customer Success reported a yearly salary of $162,200 with +$5,406,667 in additional cash compensation
5-7 Years of Experience
Male
501-1,000 Employees
Chicago, IL
$100,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $100,000
1-3 Years of Experience
Female
11-50 Employees
Atlanta, GA