Customer Support Rep salary in US
Average Base Salary in US
$53,057
$5,208
Additional Cash Compensation
$58,265
Total Compensation
Median: 49,000
Min: $10K
Max: $129K
How Much Does a Customer Support Rep Make in US?
The average salary for a Customer Support Rep in US is $53,057. The average additional cash compensation for a Customer Support Rep in US is $5,208. The average total compensation for a Customer Support Rep in US is $58,265. Customer Support Rep salaries are based on responses gathered by Built In from anonymous Customer Support Rep employees in US.
Add your Customer Support Rep in US salary info
Customer Support Rep
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Salary Insights
Customer Support Rep Salary by gender
The average Customer Support Rep salary for women is $53,732 and the average Customer Support Rep salary for men is $57,925.
Customer Support Rep Salary by Years of Experience
The average salary for a Customer Support Rep with 7+ years of experience is $55,983. The average salary for <1 year of experience is $49,456.
Customer Support Rep Salary ranges
The most common Customer Support Rep salary in US is between $50k - $60k.
Average Sales salaries in US
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $53,057 | Min: $10K Max: $129K |
| Inside Sales Representative | $54,217 | Min: $10K Max: $179K |
| Sales Development Representative | $57,836 | Min: $26K Max: $170K |
| Business Development Representative | $58,507 | Min: $10K Max: $250K |
| Sales Coordinator | $59,877 | Min: $45K Max: $82K |
| Sales Operations Analyst | $70,113 | Min: $26K Max: $215K |
| Sales Associate | $70,715 | Min: $38K Max: $128K |
| Tech Sales Representative | $74,454 | Min: $53K Max: $135K |
| Account Manager | $80,773 | Min: $1K Max: $344K |
| Inside Sales Manager | $82,777 | Min: $0K Max: $205K |
| Client Success Manager | $88,764 | Min: $30K Max: $250K |
| Account Executive | $94,222 | Min: $0K Max: $300K |
| Software Sales Representative | $100,993 | Min: $45K Max: $208K |
| Business Development Manager | $101,469 | Min: $16K Max: $285K |
| Sales Manager | $102,326 | Min: $0K Max: $344K |
| Sales Operations Manager | $106,275 | Min: $30K Max: $225K |
| Sales Engineer | $126,940 | Min: $9K Max: $305K |
| Director of Customer Success | $135,409 | Min: $51K Max: $330K |
| Sales Director | $149,385 | Min: $57K Max: $300K |
| Vice President of Sales | $204,481 | Min: $0K Max: $450K |
| CRO (Chief Revenue Officer) | $237,508 | Min: $100K Max: $450K |
FAQ
Q:
A.
Customer support representatives work closely with customers, answering their questions, resolving complaints and issues and informing them of new products and improvements in person, over the phone or through online communication.
Q:
How to become a customer support representative?
A.
A customer support representative is typically an entry-level role and many enter the field with a high school diploma. Although it’s not always required, some customer support representatives have a bachelor’s degree in business administration, communications or a related field.
Q:
What skills does a customer support representative need?
A.
Basic technical skills, listening, communication and client-facing skills will all be needed to be successful in a customer support representative role.
Career Info
Customer Support Rep jobs in US
Skills that affect Customer Support Rep salaries in US
1
Customer Support
2% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Team Training & Development
0% have this skill
5
Office Management
0% have this skill
6
Operations Management
0% have this skill
Average Customer Support Rep Salary by Company Size
People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $52,706 on average.
Recent Customer Support Rep salaries in US
$65,000
Yearly Salary
A Support Analyst II reported a yearly salary of $65,000
7+ Years of Experience
Female
1,000+ Employees
Remote
$56,000
Yearly Salary
A Senior Customer Experience Specialist reported a yearly salary of $56,000
1-3 Years of Experience
Prefer not to say
51-200 Employees
Remote
$54,000
Yearly Salary
A Sr. Customer Support Rep reported a yearly salary of $54,000
1-3 Years of Experience
Prefer not to say
201-500 Employees
Greater Denver Area
$65,000
Yearly Salary
A Client Services Associate reported a yearly salary of $65,000 with +$6,500 in additional cash compensation
1-3 Years of Experience
Male
51-200 Employees
Los Angeles, CA
$95,500
Yearly Salary
A Customer Support Team Member reported a yearly salary of $95,500
5-7 Years of Experience
Female
51-200 Employees
San Francisco, CA
$44,720
Yearly Salary
A Customer Support Rep reported a yearly salary of $44,720 with +$3,000 in additional cash compensation
5-7 Years of Experience
Female
201-500 Employees
Remote
$55,000
Yearly Salary
A Customer Support Specialist reported a yearly salary of $55,000
1-3 Years of Experience
Male
51-200 Employees
Greater Denver Area
$45,000
Yearly Salary
A Senior Customer Success Operations Specialist reported a yearly salary of $45,000 with +$2,250 in additional cash compensation
5-7 Years of Experience
Male
51-200 Employees
Remote
$67,500
Yearly Salary
A Customer Support Rep reported a yearly salary of $67,500
3-5 Years of Experience
Female
201-500 Employees
Remote
$67,500
Yearly Salary
A Customer Support Rep reported a yearly salary of $67,500
3-5 Years of Experience
Female
201-500 Employees
Remote