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The Quality Analyst evaluates and documents customer transactions to ensure accurate information is provided, driving customer satisfaction and team engagement. Responsibilities include overseeing service quality, strengthening client relationships, and producing actionable data reports.
The Quality Analyst evaluates customer transactions to ensure accurate and consistent information is provided. This role focuses on driving KPI performance and enhancing customer experience while maintaining strong communication with team members and clients.
The Quality Analyst is responsible for evaluating customer transactions, ensuring compliance with processes and guidelines, and enhancing customer experience. This role involves producing reports, managing service quality, and strengthening communication with clients.
As a .NET Developer, you will be responsible for designing, developing, and delivering high-performing applications, managing the full software development lifecycle, and maintaining existing applications. You will work closely with stakeholders to understand their needs and provide optimal software solutions, utilizing technologies like .NET, SQL, and AngularJS.
The Associate Manager of Talent Acquisition will identify and recruit suitable candidates for leadership roles, support hiring efforts, maintain communication with team members, enhance recruitment processes, and provide advice on staffing strategies.
You will design and develop web applications using MVC.Net and SQL Server for global clients. Responsibilities include managing .NET application development, ensuring error-free code, collaborating with peers, and addressing performance issues.
The Associate - Infrastructure role involves providing customer support for desktops, laptops, and mobile devices, as well as troubleshooting core infrastructure. The candidate will assist with service delivery and user account management while ensuring a positive customer experience. They will also support IT teams in various programs and projects, and may require occasional travel.
The Associate - Infrastructure will provide world-class customer support by maintaining and repairing desktop, laptop, and mobile devices. They will troubleshoot and support core infrastructure and assist various IT functions to improve service delivery. This role requires effective communication to deliver solutions with a positive user experience.
The Lead Data Engineer will focus on data management and drive client growth. Responsibilities include writing complex SQL queries, performing data manipulation using Python, and managing data warehousing and AWS data services. The role also involves knowledge of machine learning and big data technologies while implementing CI/CD practices in agile methodologies.
As a Customer Consultant, you will assist customers in resolving issues empathetically and efficiently, multitask in a fast-paced environment, and make independent decisions while adhering to company policies. You'll be responsible for maintaining high standards of customer care and ensuring client satisfaction.
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