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The SAP Ariba Consultant will implement and optimize Source to Contract (S2C) processes, leading projects and collaborating with stakeholders. Responsibilities include configuring SAP Ariba solutions, enhancing procurement processes, training users, ensuring compliance, and maintaining documentation.
The Sales Operations Manager will strengthen client relationships, produce effective strategies based on data analysis, enhance processes for improved sales, and empower staff through training. Additionally, they will manage service quality to ensure customer satisfaction and oversee performance management against key performance indicators (KPIs).
The Quality Manager will analyze customer feedback, ensure compliance through tracking complaints, and implement projects to enhance customer experience. The role involves leadership, data analysis, and communication skills to inspire actionable improvements.
As a Customer Experience Manager, you will collect and analyze customer feedback, ensure compliance with key initiatives, manage projects, and track best practices to create a positive customer experience.
The Team Manager will oversee team performance in customer service related to banking and finance. Responsibilities include coaching team members, improving customer satisfaction metrics, managing attendance, and fostering employee engagement. The manager will also act as a client advocate and present team performance metrics to clients.
The Associate Manager for Ethics & Compliance will lead internal investigations, perform risk assessments, analyze transactions for fraud, develop compliance training programs, manage compliance documentation, and support initiatives across departments. They are tasked with ensuring adherence to regulations and promoting company values.
The Client Director will be responsible for managing and growing key client accounts in the Retail & Travel Vertical, focusing on account farming, pre-sales activities, and customer relationship management. The role involves overseeing project delivery and leveraging expertise in cloud computing, automation, and analytics.
As a Technical Support Guru, you will deliver exceptional customer service and technical support, address inquiries related to products, and utilize advanced tools to diagnose technical challenges while ensuring professional interactions with clients.
The Associate Manager of Employee Experience will develop and execute campaigns to enhance employee engagement, coordinate events, manage projects efficiently, and foster a positive workplace culture. The role demands creativity and strong organizational skills to effectively implement strategies aligned with organizational goals.
As a Customer Service Consultant with German, you will handle inbound calls, provide exceptional customer service by responding to inquiries, processing payments, and maintaining accounts. You may also engage in upselling products or services.
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