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Seeking a highly experienced and proactive IT Help Desk Manager to lead a global help desk team, establish processes, drive corporate security initiatives, optimize onboarding and offboarding processes, and develop KPIs for measuring help desk performance.
Technical Support Engineer responsible for providing post-sales technical support and resolving technical issues for Nozomi Networks' products. Requires knowledge of Unix systems, network security, scripting, API integrations, and information security principles. Must have a Bachelor's Degree in Computer Engineering or Computer Science.
The Technical Support Engineer at Nozomi Networks will provide excellent support to resolve technical issues, drive customer interactions, maintain product knowledge, and offer white-glove treatment for critical accounts.
The Technical Support Engineer at Nozomi Networks will provide post-sales support, resolve technical issues, collaborate with stakeholders, and maintain core competency on the product line. Responsibilities also include customer service, infrastructure design, and knowledge base creation. The successful candidate will have experience in customer-facing roles, network security, Unix Systems, and information security principles.
The Technical Support Engineer at Nozomi Networks is responsible for providing post-sales technical support to resolve issues, collaborate with stakeholders, and develop and maintain technical competency on the product line. They must have experience in customer-facing roles, network security, Unix systems, and strong communication skills.
The Software Engineer role at Nozomi Networks involves developing ground-breaking technology for Industrial Cybersecurity with state-of-the-art Artificial Intelligence in a fast-paced, agile environment. Responsibilities include wearing different hats and taking ownership of services, systems, and features from inception to release. Required skills include Go, Ruby On Rails, PostgreSQL, TCP/IP, UDP, and Automated Testing experience.
Inside Channel Account Manager responsible for developing and maintaining relationships with channel partners to drive sales of Nozomi products and services. Collaborate with marketing and sales teams, provide pre-sales support, and analyze partner performance to identify growth opportunities. Fluent in Spanish and Portuguese preferred. Must have proven sales experience in technology software or information security and experience in a start-up technology company.
Inside Channel Account Manager role at Nozomi Networks focusing on developing and managing relationships with channel partners to drive sales of products and services. Responsibilities include maintaining partner relationships, providing sales support, creating sales enablement materials, identifying growth opportunities, analyzing partner performance, and facilitating training sessions.
Develop and maintain relationships with channel partners, provide support and training, collaborate with marketing team, analyze partner performance, and report to Channel Sales Director.
The Senior IT Manager at Nozomi Networks will oversee the day-to-day operations of the IT department, lead cybersecurity measures, manage and develop the IT team, and ensure compliance with regulatory requirements and best practices. The role requires strong technical knowledge, leadership skills, and the ability to drive digital transformation initiatives within the company.
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