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As a Tier 2 Customer Support Analyst at Center, you will engage with customers through multiple channels, troubleshooting and resolving their issues effectively while documenting each interaction. You will collaborate with internal teams to advocate for customers and contribute to the development of a scalable support organization.

The Account Manager at Center will manage and grow relationships with existing clients, ensuring customer success and product adoption. They will handle the client's post-deployment journey, lead strategic workshops, identify upsell opportunities, and be the point of escalation for client concerns, while collaborating with the Customer Support team to resolve issues.