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The Senior Technical Program Manager will drive high-impact initiatives by facilitating collaboration between engineering, operations, and product leaders. Responsibilities include ensuring projects have clear goals, documenting specifications, adapting processes for efficiency, and building scalable systems to enhance operational excellence for the company's go-to-market strategies.

The Senior Technical Program Manager will drive high-impact initiatives, collaborating with engineering and product leaders to remove roadblocks and ensure project success. This role involves creating flexible processes, maintaining clear communication, and adapting strategies for effective execution of company-wide programs, all aimed at enhancing operational efficiency and achieving business objectives.

The Senior Technical Program Manager will drive high-impact initiatives within Intercom, focusing on removing roadblocks, enhancing communication, and ensuring team efficiency. This role requires collaboration with engineering and product leaders, developing adaptable processes, and implementing scalable systems to achieve business objectives.

The Head of Integrated Marketing Campaigns will lead the development and execution of revenue-focused campaigns, drive Account-Based Marketing initiatives, collaborate with cross-functional teams, and utilize data analytics to optimize campaign performance. This role focuses on enhancing sales-qualified pipelines and aligning marketing efforts with business objectives to support growth.

As a Senior Salesforce Engineer, you will be responsible for designing scalable Salesforce solutions, leading architecture discussions, providing technical leadership to the development team, troubleshooting issues, and ensuring the integration of Salesforce with other systems. You will also mentor junior members, ensure adherence to best practices, and support ongoing maintenance and data integrity within Salesforce.

As the Senior Integrated Campaign Manager, you will own, develop, and execute campaigns to generate pipeline and boost market adoption of AI-first products. You will collaborate with various teams, manage campaign processes, analyze performance data, and optimize campaigns for effectiveness and efficiency.

The Legal Counsel will serve as the primary legal partner for Intercom’s Procurement team, providing guidance on various legal and business matters, including contract negotiations and compliance. Responsibilities include managing projects, advising on SaaS agreements, developing contract templates, and optimizing legal processes in a fast-paced environment.