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The Claim Reviewer is responsible for handling customer inquiries via phone and email, processing claim submissions, and maintaining accuracy in the claims system. Tasks include reviewing claims, managing communications, and ensuring timely responses to customer inquiries.
The Planning Manager at MetLife Colombia will be responsible for supporting annual budgeting, financial reporting, and strategic planning activities. This role requires a Bachelor's degree in finance or related field, at least 7 years of experience in financial areas, strong financial acumen, and proficiency in Microsoft Excel, Power BI, and financial systems. Fluency in English is required, and knowledge of US GAAP accounting and programming skills (e.g., Python) are preferred. The ideal candidate should be adaptable, resilient, and possess excellent communication skills.
As a Full Stack Software Engineer, you will design, develop, and implement API solutions while leading user requirement documentation. You will ensure high code quality and investigate production incidents. Collaboration with cross-functional teams and complying with best practices in coding and security is crucial.
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The Global Reinsurance Lead Auditor is responsible for performing audits of reinsurance strategy, governance, operations, and financial reporting. They provide subject matter expertise, assess risks, develop audit scope, and communicate findings and recommendations to management.
The SSO/Federation Services Engineer will implement and support IAM solutions using CA SiteMinder, Azure SSO, and Ping Identity, ensuring compliance and collaborating with teams for quality delivery. Responsibilities include deploying SSO solutions, managing SSL certificates, configuring SAML assertions, and providing support across multiple global regions.
The Director of Insurance Sector Sales at MetLife Investment Management is responsible for expanding the insurance client base in North America. Key responsibilities include developing relationships with investment decision-makers, managing existing client relations to maximize cross-sales, and contributing to product development. This role requires a collaborative approach and a deep understanding of diverse asset classes, while emphasizing a first-class client experience.
This role involves the administration of MetLife's defined benefit bulk check group annuity contracts, including client communication, data management, error resolution, and compliance with contract provisions. The consultant will analyze activities, ensure timely processing of payments, and maintain comprehensive SOPs while supporting internal and external audits.
The Head of Customer Service & Operations leads the Operations Departments, manages strategic direction, drives performance through effective team collaboration, oversees operational processes, and ensures adherence to compliance policies while enhancing customer service quality.
The Assistant Manager - Risk oversees the management and delivery of control testing to identify and address business risks in alignment with departmental initiatives. This role involves executing control assessments, developing testing procedures, supporting project management efforts, and maintaining communication with stakeholders to resolve control issues.
The Workforce Reporting Lead will manage public-facing workforce metrics reporting focusing on sustainability and ESG requirements. This role involves collaborating with teams to understand reporting needs, analyzing data, ensuring accurate documentation, and improving reporting processes while maintaining compliance with regulations.
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