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The Senior Data Scientist will develop advanced NLP solutions and AI models for Freshworks' bots platform, tackling complex business problems with advanced machine learning techniques, and enhancing model performance using retrieval-augmented generation methodologies.
The Principal/Enterprise SaaS Project Manager will oversee end-to-end delivery of SaaS solutions for enterprise clients in Europe. Responsibilities include project planning, stakeholder management, quality assurance, and change management, ensuring projects are delivered on time and within budget while maintaining high quality standards.
Seeking a self-motivated senior engineer to establish and drive engineering standards for building and scaling products. Responsibilities include owning the Engineering Roadmap, designing elegant solutions to challenging problems, mentoring young engineers, and troubleshooting critical production issues.
The role involves leading the development of backend systems and architectures at Freshworks, focusing on scalability and maintainability while mentoring other engineers.
The Senior Staff Engineer - Systems will lead cloud engineering efforts, building scalable and reliable distributed systems while mentoring engineers. Responsibilities include designing, developing, and managing systems end-to-end, establishing coding standards and best practices, and collaborating with various teams to execute technology vision.
The Lead Software Engineer - Test at Freshworks is responsible for overseeing the testing component across software projects, ensuring high quality through test case writing, automation scripting, and security performance testing during all SDLC phases. They collaborate closely with developers to enhance software reliability and implement efficient testing practices.
The Senior Manager - NOC is responsible for leading a team of NOC engineers, overseeing daily operations, and ensuring efficient resource management. This role involves utilizing deep technical expertise in cloud technologies and AI for troubleshooting, implementing advanced monitoring systems, and enhancing NOC efficiency through automation. The manager will mentor team members, drive strategic initiatives, and collaborate on integrating AI solutions.
As a Staff Engineer - Systems, you will architect and build next-generation platform services with a focus on distributed systems. You will mentor teams and solve complex Big Data problems to enhance customer experiences while ensuring system efficiency and availability at scale.
The Senior Staff Engineer at Freshworks will design, develop, and manage production-grade systems while mentoring team members, ensuring system reliability, and communicating effectively with stakeholders. Responsibilities include architecture proposal, managing technology initiatives, fostering engineering excellence, and incident response.
As the Manager of Applied AI, you will lead a team of data scientists and machine learning engineers to apply AI to business problems, develop engineering strategies, and improve best practices in software engineering while working collaboratively with cross-functional teams to deliver successful products.
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