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As a Client Success Manager, Enterprise, you will empower providers to maximize the value of Zocdoc by proactively engaging key stakeholders, driving their success in the Zocdoc marketplace, and delivering data-driven insights. You'll serve as a trusted advisor, collaborate with cross-functional teams, and lead customer conversations around product developments and best practices.

As a Technical Support Specialist, you will provide customer service and IT support both remotely and on-site, assist users with software and hardware issues, and contribute to operational procedures and troubleshooting. You will maintain documentation, manage IT services, and handle onboarding and off-boarding processes.

As Senior Director of Customer Experience at Zocdoc, you'll lead a multi-channel service organization and drive customer experience, efficiency, and operational excellence. Your role involves designing strategies based on data insights, collaborating with cross-functional teams, and adopting new technologies to enhance service delivery while fostering a positive team atmosphere.

As the Analytics Director at Zocdoc, you'll lead teams in developing and synthesizing analytical insights that inform product and commercial strategies. You'll collaborate with various stakeholders across the organization to execute analytics projects and provide business performance reporting, ensuring that data products meet the company's strategic needs.

As a Senior Revenue Accountant at Zocdoc, you will manage the month-end close process for revenue streams, evaluate new revenue standards, review customer contracts, and maintain compliance with ASC 606. You will also collaborate with various teams to enhance billing systems and support the financial audit process.

Lead an analytics team to develop insights that drive commercial and product strategy. Oversee project execution and coach teams to structure analyses addressing complex business questions, while collaborating with various stakeholders. Manage talent recruitment and development within the analytics group.

As a Principal Software Engineer on the Provider Onboarding team, you will lead the development of a next-generation platform that helps healthcare providers connect with patients. Your role involves technical leadership, guiding design decisions, mentoring engineers, and driving best practices. You will focus on building scalable and intuitive solutions for complex healthcare onboarding.