Top Tech Jobs & Startup Jobs

Owns end-to-end response to high-impact incidents in a 24/7 SaaS production environment. Coordinates technical teams during live incident bridges, removes blockers, manages escalations, communicates business impact, and ensures safe mitigations. Leads post-incident reviews, tracks metrics, improves runbooks and processes, and supports change and problem management. The role requires ITSM expertise, cloud and DevOps knowledge, AI-tool proficiency, strong communication, and calm decision-making under pressure.

Develops product training curricula and digital learning content across instructor-led, virtual, and web-based formats. Partners with subject matter experts and stakeholders to translate complex product and business needs into effective educational materials. Creates tutorials, modules, certifications, simulations, assessments, and knowledge checks using online learning tools. Evaluates and maintains content for accuracy and quality while improving learning processes, tools, and delivery at scale.

Supports SaaS accounts receivable and invoicing for software licensing, maintenance, and professional services. Responsibilities include verifying billing information, resolving invoicing inquiries, delivering invoices through systems such as Ariba and Coupa, maintaining Workday Financials documentation, following up on overdue payments, preparing reports, and ensuring compliance with accounts receivable policies.

Leads bookings and revenue forecasting, long-range planning, scenario modeling, annual planning, SaaS metrics analysis, KPI reporting, board materials, commission modeling, and quota design. Partners with senior leadership, go-to-market teams, Sales Operations, and FP&A colleagues to translate financial and operational data into strategic recommendations and improve reporting across CRM, data, and ERP systems.

Provides senior-level functional application support for Duck Creek Reinsurance. Owns complex client issues from investigation through resolution, translates business needs into configurations and enhancements, coordinates with Product, Engineering, and Cloud Operations, and supports testing, releases, and post-release stabilization. Monitors service performance, develops support documentation, mentors analysts, manages client communications, and drives continuous improvement. Requires application support, business analysis, enterprise software, and reinsurance experience.

Generates qualified sales pipeline for Duck Creek’s insurance software by researching target accounts, conducting outbound and inbound prospecting, qualifying prospects, leading introductory conversations, and booking meetings. Collaborates with sales, marketing, and operations teams on territory strategies, events, targeted messaging, and lead follow-up. Maintains CRM records, uses AI tools, analyzes data, improves processes, and contributes to team learning and standards.

Lead sales growth in India by managing pipeline closure, developing new business, expanding client and partner relationships, negotiating high-value contracts, and executing market-expansion strategies. The role requires collaboration with systems integrators, marketing, regulators, analysts, and cross-functional teams. Responsibilities include Salesforce pipeline management, forecasting, sales target reporting, brand-building activities, and participation in client and company events.

Lead complex client technology projects and programs from planning through delivery. Manage schedules, budgets, scope, risks, dependencies, change requests, governance, financial performance, and contractual commitments. Provide executive reporting, coordinate cross-functional teams, support statements of work, and mentor project staff. Build strong client and stakeholder relationships while ensuring projects remain aligned, transparent, on time, and within budget.

Leads enterprise SaaS sales to major property and casualty insurance carriers, managing complex sales cycles, strategic accounts, pipeline development, forecasting, proposals, and executive relationships. Builds new business, expands existing accounts, and aligns Duck Creek solutions with customer strategies. Acts as a sales expert and team lead by coaching, mentoring, and onboarding Sales Directors while supporting large deal pursuit teams and partner ecosystems.

Owns the strategy, roadmap, and execution of an agentic AI application that automates insurance product configuration. Translates carrier needs, AI accuracy requirements, document-processing challenges, and scalability goals into product priorities and measurable outcomes. Partners with engineering, architecture, data science, AI platform, customer-facing teams, and carriers to deliver reliable document ingestion, extraction, knowledge graph, validation, and human-review capabilities. Defines evaluation methods, adoption and accuracy metrics, release plans, and responsible AI controls.