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The Office Manager will oversee order auditing, accounts receivable, payroll calculations, customer account discrepancies, and provide general sales support while managing multiple projects in a fast-paced environment.

Handle inbound leads and outbound prospecting to source sales opportunities, manage accounts receivable, respond to high-volume calls and emails, and resolve customer issues. Use spreadsheets and database tools, communicate clearly, and work independently while supporting team goals and advancing into leadership roles.

The Network Supervisor oversees the Network Team, ensuring optimal functionality of networked devices and providing technical support. Responsibilities include staff management, problem analysis, and training program development, while collaborating with customer IT staff.

Make outbound calls on past-due accounts, analyze aging reports, document account activity, and resolve customer discrepancies. Communicate with sales and management to accelerate collections while maintaining professionalism and customer relationships.

Provide administrative and sales-support tasks for the Inside Sales team including scheduling, order entry, customer onboarding, invoicing and payment follow-ups, CRM and Excel data management, customer communications, reporting, cross-department coordination, inventory/supplies management, and issue troubleshooting/escalation.

Provide remote troubleshooting and diagnosis of network connectivity for multifunction devices (copiers/scanners) using remote-access software. Communicate with customers and coordinate with sales and field technicians to resolve network-related problems, delivering high customer service and technical support.

Provide administrative and technical support to the IT Services Contract Admin Manager, handling HR and payroll tasks for the IT department, routing and maintaining CW tickets, internal inventory, reception, event planning, reporting, and meeting minutes. Maintain accuracy under deadlines and support departmental projects.

Recruit and source candidates for outside sales and other roles, write and post job ads, screen and interview applicants, attend college career fairs, manage branch recruitment processes, complete background checks and onboarding, and report candidate data for EEOC compliance.

The Sales Intern will shadow outside sales representatives, learn prospecting techniques, support sales efforts, and develop long-term client relationships.

Join Pacific Office Automation as an entry-level Account Sales Representative focused on generating new business through outbound outreach, building relationships, and customizing client proposals with excellent follow-up and customer care.