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Provide technical support and service to internal and external colleagues by resolving trouble tickets via phone and chat, administering user accounts, and managing licenses using Microsoft 365 and other IT tools. Configure devices and implement OS deployments across Windows, macOS, Android, and iOS systems while maintaining high service quality in a team-oriented environment.

You will manage analytics and conversion rate optimization (CRO) by implementing tracking tools for digital analytics and A/B testing. This role includes writing technical documentation and collaborating with developers to enhance user experience on Sisal's digital properties.

The Northern Site Associate Manager will oversee warehouse operations, manage a team of over 12 employees, coordinate the handling of goods and materials, ensure compliance with KPIs and budget, and work on enhancing internal processes while promoting sustainability.