Top Tech Jobs & Startup Jobs

Serves as a strategic People partner to Customer Support, Commercial Strategy, and Analytics teams. Advises leaders on talent strategy, performance management, employee relations, workforce planning, career development, compensation, engagement, and organizational change. Executes HR programs, collaborates with People Centers of Excellence, uses workforce data to identify trends, and supports policy and employment-law compliance. The role is based up to four days weekly at the company’s NYC office.

Owns end-to-end non-endemic partnership marketing campaigns across luxury retail brands. Manages client relationships, campaign roadmaps, cross-functional execution, budgets, events, reporting, ROI analysis, renewals, and growth opportunities. Partners with marketing, merchandising, creative, legal, finance, and events teams to deliver multi-channel activations. Requires strong project management, communication, analytical, organizational, and presentation skills, plus proficiency in Excel, PowerPoint, and Google Workspace.

Supports planning and buying teams with pre-season and in-season merchandise planning. Manages Open to Buy forecasts, sales and inventory targets, receipt management, reporting, vendor and product analysis, and buy recommendations. Partners with buying, allocation, category growth, and store teams to achieve sales and profit objectives for the contemporary handbags category.

Creates polished visual designs across digital, print, social, email, packaging, retail, and advertising channels. Translates seasonal campaigns and brand strategies into cohesive layouts, manages projects from concept through production, prepares production-ready files, and collaborates with creative, marketing, merchandising, photography, copywriting, and production teams. Applies typography, layout, color, imagery, and brand standards while incorporating feedback, meeting deadlines, and contributing fashion-forward creative ideas.

Creates polished visual assets across digital, print, social, email, packaging, retail, and advertising channels. Translates campaigns and brand strategies into on-brand layouts, manages projects from concept through production, prepares final files, supports shoots, incorporates feedback, and collaborates with creative, marketing, merchandising, photography, copywriting, and production teams. The role emphasizes typography, composition, visual storytelling, luxury branding, organization, and meeting deadlines.

Provides technical support for customer service operations through Jira, phone, email, and chat. Administers account access and licensing, supports contact center voice and omnichannel systems, coordinates incident communications, adjusts schedules, and liaises with third-party vendors. The role also improves operational processes, troubleshoots desktop applications, and supports employees and service partners in a 24/7 environment.

Investigates customer transactions to identify fraud, business loss, false declines, anomalies, account takeovers, and other risks. Reviews and cancels suspicious orders, handles inbound and outbound customer calls, protects confidential information, escalates system issues and fraud trends, resolves customer concerns, and supports process improvements in a fast-paced call center environment.

Leads global ecommerce site merchandising strategy, promotional execution, digital discovery, conversion funnel optimization, and product recommendations. Manages two digital specialists and partners with Product, Marketing, Creative, Category Growth, Technology, and leadership teams. Uses analytics, A/B testing, and customer behavior insights to improve search, navigation, personalization, checkout conversion, online sales, and average order value.

Supports digital site experience initiatives across replatforming, feature releases, system integrations, and legacy platforms. Responsibilities include coordinating business readiness, defect tracking, front-end UAT, launch playbooks, release validation, competitive benchmarking, customer journey analysis, leadership meetings, and cross-functional alignment among eCommerce, Product, and Technology teams.

Provides administrative, operational, and logistical support for Bergdorf Goodman branding, marketing, and event activities. Responsibilities include maintaining calendars and planning documents, coordinating in-store events and fashion presentations, tracking sales and reports, managing vendor logistics and event documentation, preparing presentations and recaps, researching event resources, and coordinating communication among marketing, store teams, clients, vendors, and brand partners. Requires flexible availability for event coverage, including evenings, weekends, and holidays.