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The Customer Success Manager at ShiftCare will manage client relationships post-onboarding, ensuring customer satisfaction and product usage through regular check-ins and communication. Responsibilities include maintaining client records, analysing product usage, coordinating resources for feature adoption, and collaborating with various departments to provide feedback and improve processes.

As a Sales Development Representative, you'll drive growth by qualifying inbound leads and facilitating demo bookings. Engage with prospects, collaborate with the marketing team, and contribute to sales strategies that promote ShiftCare's health-tech solutions.

As a Sales Development Representative at ShiftCare, you will engage with leads to qualify prospects, book demos for the Account Executive team, and potentially close sales. You'll collaborate with marketing on campaigns and work on building relationships with small to mid-sized companies, promoting the ShiftCare product and its value.

The Junior Customer Success Account Manager at ShiftCare will focus on driving customer revenue growth, retaining clients, and supporting product adoption. The role includes upselling, monitoring customer health, resolving inquiries, and collaborating with internal teams to ensure successful client outcomes. Over 3 years of experience in customer success or account management, preferably in a SaaS environment, is required.

As a Cloud Engineer at ShiftCare, you will help improve and scale cloud infrastructure solutions while collaborating with development teams to deliver reliable and secure systems. Responsibilities include enhancing CI/CD pipelines, contributing to Terraform codebase, monitoring, and troubleshooting. You'll ensure scalability and security as the company grows.

The Customer Success Manager at ShiftCare will manage client relationships, focusing on onboarding, usage metrics, and client health. Responsibilities include training users, maintaining client activity records, conducting check-ins, and ensuring high product utilization. The role requires empathetic communication and strategic thinking to enhance customer satisfaction and retention.

As a Web Developer at ShiftCare, you will manage and maintain the marketing website built on Statamic, implementing new features using PHP and Laravel while optimizing performance and ensuring compliance with SEO standards. You will collaborate with marketing to enhance user engagement and troubleshoot issues as they arise.