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The Customer Success Manager at Affinity will drive renewals and upsell for growth customers, serve as a customer advocate, act as a trusted advisor to drive product adoption, and interface with various teams to ensure outstanding client experiences.

Seeking a dynamic Senior Onboarding Manager to lead training and enablement efforts for successful implementation of Affinity software solutions. Responsibilities include driving implementations, building customer relationships, collaboration, advocacy, data-driven optimization, leadership, project management, change management, adaptability, and consultancy. Qualifications include 5+ years of experience in SaaS solutions implementation, experience with onboarding methodologies, and a passion for industry best practices.

The Manager of Revenue Enablement will oversee the enablement function across sales and customer success orgs, design and implement enablement programs, create training assets, establish performance metrics, collaborate cross-functionally, lead onboarding programs, and stay informed about industry trends to drive revenue growth.