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16 Hours Ago
United States
Remote
88 Employees
Senior level
88 Employees
Senior level
Information Technology
The Director of Customer Care will lead customer support operations, implement and optimize CRM capabilities, oversee performance metrics, handle escalations, mentor team leads, and maintain up-to-date knowledge resources to enhance customer experiences in a fast-paced SaaS environment.
16 Hours Ago
Brazil
Remote
88 Employees
Senior level
88 Employees
Senior level
Information Technology
As the Director of Customer Care, you will lead the customer support operations, optimizing workflows, managing OKRs, and ensuring timely resolutions for escalations. You will leverage your CRM expertise to enhance automation and mentor team leads, while fostering collaboration across departments and maintaining resources to support customer needs.
2 Days Ago
Metropolitan Area Apt, ON, CAN
Hybrid
88 Employees
75K-95K Annually
Mid level
88 Employees
75K-95K Annually
Mid level
Information Technology
As a Customer Care Team Lead, you'll manage a team of support professionals, handle escalations, promote team development, and ensure high performance standards. You'll analyze KPIs, lead team meetings, and maintain knowledge bases while providing guidance and mentorship to team members.
6 Days Ago
Portugal
Remote
88 Employees
Senior level
88 Employees
Senior level
Information Technology
As a Team Lead Frontend Engineer, you will design and implement product features while mentoring a team of developers. You'll be involved in architecture decisions, code reviews, and enhancing best practices to align with customer growth.
6 Days Ago
Metropolitan Area Apt, ON, CAN
Hybrid
88 Employees
100K-135K Annually
Mid level
88 Employees
100K-135K Annually
Mid level
Information Technology
As a Customer Success Manager at Sauce, you will oversee a portfolio of restaurant partners, focusing on their success through product education, performance monitoring, and feedback analysis. The role requires building strong relationships, supporting onboarding, and driving account growth and retention based on key performance indicators.
15 Days Ago
Tel Aviv Yafo, ISR
Hybrid
88 Employees
Senior level
88 Employees
Senior level
Information Technology
The Head of Data will lead the Business Intelligence and Analytics teams, overseeing the company's data strategy, infrastructure, and processes. Responsibilities include building data teams, enabling self-service analytics, driving business impact through prescriptive analytics, conducting deep-dive analyses, and collaborating with various departments to align data strategy with business goals.
18 Days Ago
Poland
Remote
88 Employees
Senior level
88 Employees
Senior level
Information Technology
The Senior .NET Backend Engineer will work closely with the CTO to design and execute product roadmaps, develop new features, support existing ones, mentor other developers, and participate in architecture discussions. This role involves API integrations, working with non-relational databases, and ensuring code quality and performance.
20 Days Ago
Hoboken, NJ, USA
Hybrid
88 Employees
100K-135K Annually
Mid level
88 Employees
100K-135K Annually
Mid level
Information Technology
The Senior Customer Success Manager at Sauce will manage a portfolio of restaurant accounts, ensuring their success through onboarding, education on product offerings, performance monitoring, and relationship building. This role involves tracking key metrics, upselling opportunities, and acting as an internal advocate for restaurant partners.
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