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Lead Fora's UK market growth by owning strategy, KPIs, and operational execution. Build processes, tools, supplier relationships, and local marketing. Drive advisor onboarding, success, compliance, and cross-functional projects while managing partners and scaling multi-city operations.

Support program operations for Fam & Retreat programs by building and maintaining dashboards, cleaning and reporting data, keeping Airtable and Jira current, identifying trends and risks, documenting workflows, and partnering cross-functionally to improve processes.

The Conversational AI Operations Specialist will manage and optimize the AI chatbot Sidekick, focusing on quality assurance and content operations.

Lead and grow the Platform team owning cloud infrastructure, CI/CD, observability, secrets management, and database reliability. Balance hands-on architecture guidance with people management, set SLOs, improve developer productivity, manage vendors/contractors, collaborate on security and recruitment, and drive scalable platform roadmaps.

Lead product and integrated marketing for advisor-facing products: own go-to-market strategy, positioning, pricing, campaign planning and analysis. Partner cross-functionally with Product, Growth, Insights, and Creative, run quantitative and qualitative research, and use data and AI to drive product adoption, engagement, and brand narrative.

Lead day-to-day flight support operations: triage Intercom/Front tickets, manage escalations, audit support quality, maintain training/docs, coordinate partners and webinars, monitor fraud and advisor feedback to improve advisor experience.

Lead international advisor acquisition as a founding sales leader: own end-to-end sales funnel, service high-value inbound leads, hire and coach a BDR team, optimize HubSpot CRM and sales operations, implement international communication tools, collaborate cross-functionally, and represent Fora at events to grow advisor sign-ups across EMEA, LATAM, and APAC.

Lead and build Fora’s market research function: design and run qualitative and quantitative studies, create research processes and repository, partner cross-functionally to inform product, marketing, and commercial strategy, manage vendors, integrate research with behavioral data, and scale research operations and tooling (including AI) while evolving into a people manager role.

As a Senior Product Designer, you will lead design processes, create product features, and collaborate with teams to enhance user experience.

Design and deliver advisor-facing learning experiences, facilitate virtual and in-person training, coach advisors through lifecycle milestones, partner cross-functionally to identify needs, refine content from feedback, and build strong advisor relationships to support business growth. Travel occasionally for events and activations.