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Own the monthly sales commission process, including scheme administration, commission calculations, reconciliations, control checks, reporting, and query resolution. The role works with sales and finance stakeholders to maintain accurate records, ensure data integrity, meet service levels, and improve reporting and operational processes.

Handle new business enquiries and existing customer retention for health insurance products. Provide consultative, compliant customer service by telephone, resolve queries, understand customer needs, and achieve sales, quality, and volume targets. Build client relationships, explain Bupa products, comply with FCA and CQC requirements, and support service improvement initiatives.

Processes supplier invoices, maintains supplier records, validates payments and documentation, resolves failed or rejected payments, supports bank reconciliations, and completes daily pay runs accurately and on time. The role also involves stakeholder communication, financial controls, process improvements, and delivering high-quality accounts payable service within a global finance operations team.

The Security Engineer will implement and improve security frameworks, controls, identity and access solutions, vulnerability remediation, incident detection, and security monitoring. Responsibilities include managing risks across infrastructure and applications, documenting policies and procedures, supporting assessments and projects, reporting on security posture, developing security tools, and promoting security awareness. The role requires collaboration with IT, HR, compliance, and security stakeholders in a regulated enterprise environment.

Lead cloud governance, FinOps and compliance across Bupa's cloud portfolio. Develop governance frameworks, drive cost visibility and policy-as-code automation, chair governance forums, manage audits, suppliers and demand prioritisation, and lead a high-performing team to support secure, cost-effective cloud services.

Owns the vision, strategy, OKRs, roadmap, and full lifecycle for a complex digital product area. Leads multiple digital teams through discovery, validation, delivery, and optimization, using user research, experimentation, and data insights to improve customer journeys. Manages senior stakeholders, mitigates risks, monitors market trends, and mentors junior product managers while aligning product outcomes with business objectives.

The Planning Analyst is responsible for analysing resource requirements, developing scheduling strategies, and monitoring performance metrics to support operational goals and improve performance.

Analyze customer behavior, revenue, profitability, costs, and business initiatives across UK Insurance. Build forecasting, predictive, statistical, and impact-measurement models; translate complex data into recommendations for Product leaders; support strategic decisions; provide commercial insight; lead complex analytical projects; and mentor junior analysts.

Design, develop and support Workday integrations and technical configurations. Capture stakeholder requirements, assess and deliver end-to-end Workday solutions, influence architecture, resolve domain incidents, and collaborate with vendors and infrastructure teams.

Serves as the first point of contact for visitors, manages new enquiries, provides face-to-face and telephone support, conducts care-home tours, and assists with clerical duties, filing, and administrative tasks. The role requires excellent customer service, organization, efficiency, and a caring approach when supporting residents, families, and internal teams.