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The Associate Engineer in Tech Support provides Level 1 and Level 2 assistance to customers, handling inquiries via phone and chat, logging calls in CRM systems, troubleshooting technical issues, and escalating priority problems to team leaders. Their role emphasizes excellent customer service and effective communication while managing help desk tickets and ensuring thorough documentation of interactions.

The Associate Engineer will provide L1 and L2 support, assist with customer inquiries via phone and chat, and log calls into the ITSM tool. Responsibilities include troubleshooting, escalating issues, and updating records in the CRM.

As a Senior Analyst in People Enablement, you'll be responsible for developing innovative strategies to enhance employee engagement, support HR initiatives, and facilitate a positive work culture across the organization.

Nagarro is looking for an Associate Principal Engineer in InfraOps who has extensive IT experience and a strong strategic mindset. This position emphasizes entrepreneurial skills and self-starter mentality to provide significant value to the organization.

Lead the development and implementation of a comprehensive data management and analytics strategy, ensuring data integrity, security, and alignment with organizational goals. Oversee data modeling, governance, lifecycle management, architecture, compliance, risk management, vendor management, collaboration, and change management. Requires 10 years of experience with 5 years in a leadership role, expertise in AWS and Denodo, and knowledge in industrial IoT and manufacturing domain.

The Senior Staff Engineer will leverage their extensive programming experience to lead projects by guiding teammates and developing innovative solutions. Responsibilities include using Java and various JS frameworks, applying agile methodologies, and employing modern development tools and platforms.