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The Technical Support Specialist at Verifiable is responsible for providing prompt and accurate technical assistance to customers, troubleshooting issues, and collaborating with cross-functional teams to enhance customer support processes. The role requires 1-2 years of Salesforce experience and strong problem-solving and communication skills.
Configure and implement SaaS solutions for clients, provide technical support, troubleshoot technical issues, and maintain documentation. Stay updated on SaaS technologies and industry trends. Develop and maintain Salesforce automation and best practices.
Proactively manage customer relationships from sales handoff to successful implementation, project manage the implementation process, collaborate with internal teams, organize customer onboarding and training, and act as a subject matter expert of the product.
Verifiable is seeking a Salesforce Architect with extensive experience in designing and building SF managed packages, building integrations between SF packages and external APIs, and designing/building scalable solutions on the Salesforce platform. Responsibilities include leading the design and implementation of new features, ensuring code quality, and mentoring team members. The company is fully distributed, offering benefits like health plans, unlimited PTO, and startup equity.
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