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Coordinates inside sales operations, including quotes, order entry, product questions, lead times, and dealer support. Manages ecommerce product content, audits digital listings, tracks corrections, and compiles channel performance reports. Reviews reseller pricing for policy compliance, maintains documentation, and escalates issues. Supports sales programs, CRM data quality, trade show lead routing, meeting coordination, and follow-up tracking. Uses spreadsheets, process discipline, and automation to improve monitoring and reporting.

Supports quality assurance for foodservice equipment manufacturing by responding to production quality issues, leading corrective actions, analyzing quality data, conducting PFMEA and layered process audits, inspecting fabricated and purchased components, documenting nonconformances, and supporting internal audits. The role requires collaboration with Production, Engineering, Manufacturing Engineering, Supply Chain, and suppliers to improve quality, reliability, and manufacturing processes.

The Product Marketing Manager leads marketing strategies, mentors teams, develops training, and executes product go-to-market plans, focusing on customer insights and collaboration.

Identify, qualify, and develop national multi-unit foodservice accounts. Build executive relationships, create account plans, drive revenue through consultative selling, manage pipelines/CRM, coordinate cross-functional teams, lead negotiations, and support trade shows. Requires heavy travel to grow national accounts and meet revenue targets.

Support senior product managers across product lifecycle and pricing efforts: maintain roadmaps, gather customer feedback, build competitive analyses, manage pricing data in Oracle ERP, support list pricing and discount structures, identify margin leakage, propose pricing and automation recommendations, use approved AI tools to accelerate research and workflows, and assist sales training and customer-facing support.