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As a Senior Customer Success Manager at ROLLER, you will manage relationships with key clients, ensuring their success by providing support and guidance throughout their journey. Your role will involve identifying risks, facilitating product adoption, gathering customer feedback, tracking performance metrics, and staying informed about industry trends to drive customer satisfaction and ROI.
Software
As a Technical Support Specialist, you will provide product support to customers in the EMEA region, manage troubleshooting for POS and payment systems, document and track bugs, and deliver excellent customer service. You will engage with customers via calls, tickets, and emails, while working closely with a hybrid global team.
Top Skills:
SaaS
Software
The Senior Product Manager role involves driving the development of solutions for a leisure and attractions SaaS company, focusing on customer success by understanding pain points and creating user-centric strategies. Responsibilities include writing user stories, aligning stakeholders, and leading cross-functional teams to launch and improve products globally.
Software
The Senior FP&A Analyst will support ROLLER’s growth strategy through revenue budgeting, forecasting processes, and reporting. This role involves enhancing FP&A reporting, developing revenue planning models, and collaborating with key teams to drive insights and improve planning processes, ultimately contributing to strategic decision-making and operational efficiency.
Top Skills:
Excel
Software
The Senior FP&A Analyst role at ROLLER involves driving the growth strategy through financial planning and analysis, managing operational expenses, and enhancing reporting processes. Responsibilities include creating forecast models, collaborating with departments for revenue insights, providing monthly performance reporting, and supporting annual planning processes.
Top Skills:
Excel
Software
As a Data Implementation & Integration Specialist, you will manage data migration and import services, ensuring accurate data transfer for clients. You will validate data integrity, resolve API requests, collaborate with clients, and provide ongoing support post-import.
Top Skills:
Excel
Software
As a Senior C# .Net Software Engineer at ROLLER, you will be responsible for designing, building, and maintaining secure and scalable software solutions focused on APIs, Payments, and Integrations Services. You will troubleshoot and debug production issues and contribute to the platform's success by promoting quality through agile best practices.
Top Skills:
C#
Software
As a Product Manager at ROLLER, you'll lead a cross-functional team to craft customer-centric product strategies, utilizing data-driven insights. Your role includes understanding customer needs, managing product documentation, aligning stakeholders, and advocating for customer value while defining success metrics for the team.
Software
As a Talent Sourcer for Product & Tech roles, you will identify and engage potential candidates through various platforms, provide a top-notch candidate experience, and work with hiring managers to fulfill talent needs. You'll utilize market intelligence to guide hiring strategies and maintain an up-to-date applicant tracking system.
Software
The RVP of Sales will develop sales and pipeline strategies to drive customer acquisition and manage a team of Account Executives. The role involves mentoring, optimizing sales processes, reporting on activity, and scaling sales organizations. Responsibilities also include recruiting and training team members, and collaborating with various departments to achieve revenue growth.
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