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As an ABM Program Manager, you will strategize and implement account-based marketing campaigns to engage target accounts, drive pipeline growth, and increase revenue. You'll manage campaign execution, collaborate with cross-functional teams, and optimize performance through data analysis and industry trends. You'll use marketing automation tools and ensure effective reporting of campaign performance.

As a Customer Success Manager, you will partner with clients to implement their digital training strategies using the 360Learning platform. You will manage client relationships, audit platform usage, create action plans, and ensure contract renewals through effective communication and coordination of resources. Your role is vital in developing client advocacy and limiting churn by identifying potential risks.

The Product Support Representative at Skillsoft will assist customers and employees with product inquiries via live help, phone, and email. Responsibilities include understanding customer needs, compiling reports, maintaining databases, keeping up with course changes, and ensuring service level agreements are met.