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As a Strategic Customer Success Manager, you will be the primary point of contact for Fortune 50-100 customers, driving their success with Writer. Responsibilities include managing customer relationships, onboarding, adoption, retention strategies, and ensuring NRR and GRR targets are met. You will collaborate with Sales to identify growth opportunities and provide insights for product improvement.

As a frontend engineer at Writer, you will collaborate with founders and the engineering team to enhance the user experience of the Writer product. Your role involves building modular components, managing the design system, optimizing frontend performance, and integrating systems via APIs, while maintaining high UX/UI standards.

As a Technical Account Manager at Writer, you will partner with customers to develop custom solutions and implement them effectively, enhancing their business needs. You will collaborate with Customer Success and Engineering teams, ensuring seamless technical integration and communicating customer feedback to improve products.

As a Senior Backend Engineer at Writer, you will design, develop, and maintain backend systems and APIs using Scala. Collaborating with cross-functional teams, you will optimize backend services, integrate AI models, and ensure data security. Your role also involves code reviews and staying updated with industry trends to improve backend infrastructure.

The GSI Partnerships Lead will develop and drive partnerships with Global System Integrators and consultancies in North America. Responsibilities include building executive relationships, driving go-to-market strategies, enabling partners to secure enterprise-level agreements, and contributing to the overall GSI partner strategy.

The Senior Partner Marketing Manager will be responsible for developing and executing marketing strategies with partners, managing co-marketing campaigns, overseeing event logistics, creating compelling co-branded content, and analyzing campaign performance. This role requires building strong relationships with key stakeholders to drive measurable business impact.

As a QA Automation Engineer, you will work closely with development teams to create automation strategies, integrate testing protocols, and execute various testing processes. You will maintain automation frameworks and improve existing systems while applying your experience in both automated and manual testing, focusing on functional and performance requirements.