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The Technical Account Manager collaborates with customers to develop customized AI solutions that meet their business needs. Responsibilities include scoping customer requirements, creating custom templates, deploying knowledge tools, and managing implementations. The role also requires understanding the technical landscape and maintaining strong communication with customers and internal teams.

As an Enterprise Customer Success Manager, your main responsibility is to help customers succeed with Writer. You will be involved in onboarding, adoption, and retention processes, as well as project managing and driving value across their business. You will work closely with the VP of Customer Success and other customer success managers to build a World Class CS org.

As a Backend Engineer at Writer, you will design, develop, and maintain backend systems and APIs using Scala, collaborate with cross-functional teams on integrating AI models, and optimize backend services for high performance and scalability.