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As a Customer Support Engineer at Fivetran, you will partner with customers to provide technical support, troubleshooting issues, and ensuring timely resolutions. You'll collaborate with both internal teams and customers to deliver a superior support experience, document solutions, and contribute to product enhancements.
The GTM Systems Architect will enhance Salesforce CRM for Fivetran's scaling business, focusing on system integration, billing operations, and cross-functional collaboration. This role involves leading technical strategies, architecting solutions, mentoring engineers, and addressing complex technical challenges, all while maintaining governance and compliance standards.
The Business Development Representative (BDR) at Fivetran is responsible for identifying key decision makers and generating meetings with enterprise accounts. This role focuses on prospecting, account mapping, and collaborating with sales teams to drive growth and exceed revenue goals. The BDR will use various sales strategies and technologies to engage potential customers and understand their data challenges.
As a Customer Support Engineer at Fivetran, you will collaborate with customers to resolve technical issues, provide support via various communication channels, and ensure successful onboarding and troubleshooting of incidents. You will also participate in technical and non-technical projects, acting as a subject matter expert for Fivetran's support operations.
Fivetran seeks general applications to support its mission of simplifying data access. Candidates can expect a focus on creating reliable data management solutions with minimal engineering effort. Roles in various domains may involve enhancing customer data experiences and supporting data-driven decision-making.
The Senior Software Engineer will design, build, and manage data pipelines for Fivetran, ensuring high-quality code and technical excellence. Responsibilities include writing connectors, enhancing features, troubleshooting, and mentoring junior colleagues.
The Staff Software Engineer will lead the design, development, and debugging of enterprise capabilities for Fivetran's largest customers. Responsibilities include managing projects, ensuring high code quality and performance, collaborating with cross-functional teams, and maintaining customer satisfaction through technical expertise.
The Systems Support Specialist I provides technical support and troubleshooting for Salesforce systems and other applications. They resolve issues, conduct root cause analysis, and enhance system utilization to improve sales, marketing, and customer service effectiveness. The role requires working knowledge of business processes and proactive identification of process improvements.
As a Staff Software Engineer at Fivetran, you will be responsible for designing, implementing, and maintaining core services for data processing. You will lead projects, ensure code quality, mentor junior engineers, and advocate for new technologies to enhance the development process.
The Senior Technical Product Owner manages a portfolio of SaaS data connectors, collaborating with product managers and engineering teams to understand customer requirements, prioritize features, and ensure effective execution. Responsibilities include managing product backlogs, participating in scrum ceremonies, and providing support for incident resolutions, all while maintaining clear communication with stakeholders and focusing on customer needs.
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