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The Sr Product Manager will focus on creating tools and integrations for partners such as MSPs and Distributors to help them sell and support 1Password. Responsibilities include building APIs and webhooks, leading design and engineering teams, and ensuring product quality to meet business goals.
The Senior Developer (Backend) leads the development and debugging of software systems, collaborates with teams to align technical decisions with goals, mentors junior developers, and proposes scalable solutions to technical challenges while ensuring high-quality code through testing and debugging.
The Senior Account Manager at 1Password will oversee MSP accounts, ensuring high client satisfaction while driving growth and retention. Responsibilities include managing deployments, identifying upsell opportunities, training MSPs, and building strong relationships with stakeholders and C-suite executives.
The Account Executive will manage a specific territory in the EMEA market, focusing on acquiring new enterprise clients and upselling to an existing account base. Responsibilities include prospecting, maintaining a sales pipeline, and driving new business growth while achieving sales quotas and fostering relationships with decision-makers.
The Sr Customer Success Manager guides customers through their 1Password lifecycle, ensuring they receive the most value from their investment. This role involves building long-term relationships, supporting customer retention, and engaging with C-Level executives to drive tool adoption and growth. Effective communication in both English and German is essential, along with experience in addressing customer needs and providing tailored recommendations.
The Solutions Engineer, Enterprise (German) will partner with Enterprise teams to enhance sales productivity and deal flow by providing technical expertise, ensuring proposed solutions meet customer needs, and collaborating with marketing and product management teams. The role requires excellent communication skills in English and German, and familiarity with SaaS tools and security industry practices is preferred.
The Sr Customer Success Manager guides customers through the 1Password lifecycle, focusing on customer retention and engagement. They utilize strong communication skills in English and French to foster relationships, manage customer needs, and drive value realization, ensuring high adoption rates of the software among clients. The role involves strategic outreach, collaboration with teams, and synthesizing customer feedback.
The Customer Success Manager guides SMB customers through best practices, helping them maximize their investment in security and privacy. They foster long-term relationships, focusing on customer retention and adoption goals while managing customer communications and lifecycle engagement. The role involves proactive customer support, follow-ups, and contributing to team performance metrics.
As a Technical Representative, you will be responsible for troubleshooting Tier 2 issues and providing support for Tier 1 problems related to 1Password's services. You'll be expected to assist customers effectively while managing support calls and ticket queues, diagnosing technical issues, and collaborating with the Core team.
As Senior Manager of Sales Enablement at 1Password, you will develop and manage enablement programs, lead teams, create training resources, and ensure effective communication between teams. You will establish KPIs to analyze the success of these programs and mentor your team to deliver measurable results.
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