Top Tech Support Jobs
Seeking an experienced Dynamometer Technician with a passion for racing to support Racing Teams, Performance Parts, and Electrification in the development and validation of hardware and calibrations for racing, crate engines, hybrid systems, and E-motors.
Support & improve facility maintenance efforts, conduct preventive and predictive maintenance, troubleshoot equipment, and participate in plant shutdown activities. Utilize Systematic Problem Solving tools and ensure all maintenance activities are documented and communicated effectively.
Operate manufacturing equipment in order to achieve production goals.
Receive and resolve internal user problems via phone or email, escalate issues to 2nd level support, interact with cross-organizational entities to escalate and restore network services, develop documentation, perform trend analysis, escalate issues to IT Operations, manage trouble tickets, educate users on system operations, provide training, ensure service-level agreements are met, and handle support calls.
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Ensure minimal production disruption by performing preventive maintenance, troubleshooting, and repair on industrial/CNC equipment. Diagnose equipment malfunctions, order parts, and maintain safety standards. Track maintenance schedules, participate in safety training, and communicate effectively with peers and management.
Working in Application Support to maintain application systems crucial to daily operations, fix application and data issues, gain exposure to software development, testing, deployment, maintenance, and improvement, work collaboratively in teams, and develop professionally.
The Associate, Digital Forensics and Incident Response Investigator will conduct digital forensic analysis for investigations in various areas. Responsibilities include collecting digital evidence, analyzing artifacts, communicating findings, and developing forensic processes. The role requires a strong investigative mindset, technical skills, and the ability to work in a team environment.
Product Support Lead responsible for providing technical support to clients, enhancing customer experiences, resolving complex issues, and improving service experience. Requires strong technical aptitude, communication skills, and previous experience in Product Support or Customer Success roles within the software industry.
The Global Network Operations Technician Tier III - Transport is responsible for providing customer service and technical support for Layer 1 products and services. They will respond to inquiries, monitor and resolve tickets, escalate issues when necessary, and communicate with customers. Required qualifications include high school diploma, 2+ years of troubleshooting and maintaining SONET and DWDM networks, and customer service experience.
The Global Network Operations Technician Tier III - Transport will be responsible for providing industry leading customer service experience in a fast-paced, network control center environment. They will troubleshoot and maintain SONET and DWDM networks and communicate with internal and external stakeholders.
The Technical Support Engineer, Healthcare will be responsible for providing support and operations tasks for the Flywire Health Support and Operations team. They will work directly with customers and various teams to manage tickets, provide accurate answers and expectations, research and resolve issues, and mediate between customers and development. Qualifications include experience in healthcare billing, technical expertise, and strong troubleshooting skills.
Lead a team that supports enterprise client experience, drive continuous improvement, establish and refine processes, facilitate team initiatives, collaborate with other functional teams, track budgets and spending, manage large projects, prioritize tasks, organizational skills, presentation skills, lead and direct a cross-functional team, experience in client support and operations.
Responsible for setting up and performing equipment and test setups for clients, evaluating test performance, and recording test results. Requires effective communication skills, ability to use Microsoft Office suite, and certification in EPA Refrigerant. Works in a team-oriented environment at a Northbrook facility.
Responsible for setting up and performing equipment tests for clients, evaluating test performance, and recording test results. Communicates with customers and may direct staff in test setups. Requires effective communication skills, innovation, and the ability to work in a team-oriented environment. Must be able to use Microsoft Office suite and incorporate automation into testing processes.
Laboratory Support Technician responsible for providing support for testing activities, operating laboratory equipment, performing maintenance, troubleshooting, and recording data. Also involved in developing annual budgetary goals and capital expenditure budget for laboratory equipment.
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