Top Customer Success Jobs
As a SOC Support Specialist, you will be the intermediary between partners and the Security Operations Center team, providing excellent customer service, analyzing security alerts, and ensuring partner satisfaction. Responsibilities include handling partner queries, escalating alerts to the SOC team, advising on security best practices, and staying updated on cybersecurity trends. You'll need communication skills, IT background, and an interest in cybersecurity.
Join Thrive Market as a Fulfillment Specialist contributing to member experiences. Responsibilities include stowing, scanning, picking, packing, loading, unloading, and auditing with safety and speed. Qualifications include logistics experience, ability to perform physical tasks, and adherence to high standards. Benefits include health benefits, competitive pay, opportunities for advancement, and a supportive work environment.
Onboarding Specialists at Klaviyo play a key role in setting up customers for long-term success with Klaviyo, guiding them through their first 30-90 days to ensure a successful implementation of the platform, delivering fast time to value and a solid foundation for marketing and growth strategy. Responsibilities include developing project plans, providing support, identifying at-risk accounts, and driving new ideas to improve the onboarding experience.
Featured Jobs
As an Owner Relations Agent, responsibilities include answering inquiries, logging them in a tracking system, responding promptly to client needs, and managing difficult situations while building relationships. Required skills include multitasking, client interface, self-motivation, organizational skills, and communication skills. The role requires 2-5 years of industry-related experience and proficiency in Microsoft Office and oil and gas software programs.
As an Owner Relations Agent, responsibilities include answering owner inquiries, logging cases, building relationships, and participating in cross-training to improve customer experience. The ideal candidate should have strong organizational, communication, and client management skills, and 2-5 years of industry experience.
Customer Support Specialist role at Enverus, delivering industry-leading solutions to customers in the energy sector. Responsibilities include answering owner relations calls, logging inquiries, building relationships, and managing client interactions. Requires strong multitasking, communication, and organizational skills. 2-5 years of industry-related experience in revenue accounting and proficiency in Microsoft Office and oil and gas software programs.
The Senior Client Services Consultant provides administrative and customer service to very large group of insurance clients within National Accounts. Responsibilities include managing client relationships, coordinating meetings, leading projects, and providing alternative solutions to client requests.
Lead a team in delivering prompt and empathetic claims outreach to customers, drive efficiencies by re-engineering processes, and anticipate changes in a agile environment. Develop talent and contribute to strategic initiatives for future growth and efficiency across the organization.
The Director - Client Service Leader role at MetLife involves leading, coaching, and developing personnel to ensure organizational alignment and succession planning, meeting service standards and financial goals, and driving process improvements for efficiency and effectiveness. The role requires strong partnership and collaboration with cross-functional teams and transformational leadership in an agile environment.
The Electronic Banking Specialist provides phone and online chat support to internal and external customers for various products and services offered by Leader Bank. Responsibilities include assisting customers with online banking issues, processing address changes, troubleshooting debit card issues, and providing general customer service. The role is fully remote and requires strong communication and organizational skills.
Deliver post-sales efforts to assigned customers through a consultative Customer Success program. Optimize customer adoption, prevent churn, and enhance customer satisfaction. Provide best practice deliverables, coaching, and success planning aligned with customer goals. Act as a mentor, lead customer events, and develop trusted advisor relationships with key stakeholders. Educate clients on BlackLine's solutions and assist in license expansion.
The Customer Success Manager will partner with customers in Brazil and LATAM, guide them on using the GitLab platform, and ensure customer satisfaction and adoption. Strong experience in the LATAM market, knowledge of Git, software development lifecycle, and project management skills are required.
The Senior Professional Services Veterinarian- Dermatology Specialist will support the commercial, medical, and business needs of the companion animal business unit in dermatological solutions and innovations. Responsibilities include serving as a subject matter expert in dermatology, partnering with customers and industry leaders, and collaborating across departments to advance the company's Animal Health portfolio.
Senior Professional Services Veterinarian-Dermatology Specialist role supporting companion animal business unit in dermatological solutions and innovations for the company's Animal Health portfolio. Responsibilities include serving as subject matter expert in dermatology, developing strategic goals, partnering with customers and key opinion leaders, and collaborating across departments.
The Vaccine Customer Representative (VCR) supports customers by providing clinical information on the company's vaccines, as well as education and resources to help increase immunization rates among appropriate patients.
As a Service Payment Specialist at CSC, you will be responsible for providing excellent customer service, processing orders, handling escalations, and collaborating with global teams to support clients. The role requires strong communication, problem-solving, and organizational skills, along with proficiency in Microsoft Excel and the ability to work independently and as part of a team.
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