Top Customer Success Jobs

As a Senior Collections Specialist at Realtor.com®, you will be responsible for reconciling accounts, handling customer inquiries, and making critical decisions to settle past due balances. You will also work on improving workflows and maintaining positive relationships with internal and external customers. This hybrid role is located at the Scottsdale, AZ office.

As a Senior Collections Specialist at Realtor.com®, you will handle and resolve complex accounts, communicate with customers to settle past due balances, and collaborate on improvement initiatives. This hybrid role in our Scottsdale, AZ office requires 3+ years of collections experience and strong communication skills.

The Customer Experience Specialist will work directly with pet parents to provide solutions to their pet insurance needs and act as a liaison for internal departments such as claims, billing and sales. Responsibilities include managing inbound customer inquiries, building strong knowledge of services offered, and focusing on customer retention by providing exceptional customer service.

The Deposits Compliance Specialist will provide oversight and guidance on SoFi's deposit products and processes to ensure compliance with regulatory requirements. Responsibilities include risk assessments, policy reviews, issue management, regulatory compliance projects, and providing advice to business teams. Requires a BA/BS degree and at least 5 years of experience in compliance, audit, or governance functions with deep knowledge of deposit/banking regulations.

The Deposits Compliance Specialist will provide oversight and guidance regarding SoFi's consumer and commercial deposit products, ensuring compliance with regulatory requirements, risk assessments, and continuous improvement. Responsibilities include policy reviews, risk monitoring, issue management, project participation, regulatory response preparation, customer complaints review, and guidance on new initiatives.

The Deposits Compliance Specialist will provide second-line independent oversight and guidance regarding SoFi's consumer and commercial deposit products, services, and processes. Responsibilities include ensuring compliance with regulatory requirements, risk assessments, monitoring regulatory risks, validating compliance issues, leading compliance projects, providing specialist knowledge to business teams, preparing examination responses, review of complaints, and guiding the launch of new initiatives and products in the Money business.

The Chronic Care Representative (CCR) is a field-based sales position responsible for developing territory business plans, maintaining product knowledge, engaging in product sales discussions with healthcare professionals, and providing insights to improve patient health outcomes. The role requires excellent interpersonal and communication skills, organizational abilities, and the ability to work independently and within a team environment.

Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.

Customer Success Engineer responsible for building and maintaining post-sales relationships with strategic customers at Dynatrace. Serve as a technical advisor, guide customers in obtaining value from Dynatrace products, and drive adoption and expansion. Work closely with Customer Success Manager to define strategic roadmap for customers.

As a Governance Specialist, you will support internal groups and employees in compliance with recruitment policies and external laws. Responsibilities include policy modification, compliance training, data collection for audits, immigration support, and process improvement. Required skills include a Bachelor's degree in business administration, knowledge of immigration requirements, experience in compliance and governance, proficiency in MS Office, and the ability to work collaboratively in a fast-paced environment.

This Launch Readiness Specialist role involves leading and driving the Initial order purchasing team to meet launch contracting deliverables. Responsibilities include team meetings, resolving issues, promoting new processes, and supporting cross-functional meetings. Required qualifications include a bachelor's degree in business administration or related field, 1-3 years of relevant experience, and strong organizational skills. Preferred qualifications include knowledge of Global Purchasing and Supply Chain processes. Visa sponsorship is not provided for this role.

Lead and drive the Initial order purchasing team members to meet launch contracting deliverables. Conduct team meetings, communicate GM policies & procedures, and resolve issues/complaints. Support cross-functional New Model Launch Readiness meetings. Required competencies include negotiation, communication, and analytical thinking. Requires 1-3 years of relevant purchasing or supply chain experience and a bachelor's degree in business administration or a related field.