Top Customer Success Jobs in Salt Lake City, UT

The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.

The Product Success Support Engineer is responsible for ensuring product reliability and compliance while managing customer support and technical integration. This role involves collaborating with teams, automating processes, and maintaining documentation for successful product delivery and support.

The Senior Solutions Engineer will manage technical aspects of the sales cycle, build customer relationships, tailor solutions to client needs, and provide feedback to product teams, while mentoring sales staff.

The Onboarding Specialist is responsible for facilitating the onboarding process for new hires, ensuring smooth transitions, and handling pre-employment communications and screenings.

Lead and develop a global services team ensuring smooth operations and excellent customer service. Manage service calls, projects, and performance metrics, while building relationships with teams and customers.

The Senior Strategic Account Manager will maximize revenue within assigned accounts, develop strategic plans, manage customer relationships, and oversee contract negotiations. They will also drive growth through understanding customer needs and integrating solutions.

As Senior Director of Support, lead global support strategy and operations, driving customer value through modern support experiences and AI innovations, while mentoring leadership and managing budgets.

The Solutions Consultant will align customer needs with Gainsight's platform, conduct technical discovery, and create solution presentations while collaborating with various teams to drive customer success.

The Account Manager will manage relationships with existing customers, focusing on account growth, renewals, and enhancing customer experience with contract services. They will build long-term relationships, identify upsell opportunities, and collaborate with internal teams.

As an Account Manager, you'll manage a portfolio of clients, build strong relationships, achieve retention goals, and provide strategic insights for optimizing product utilization.