The Sales Specialist will develop relationships with prospective and existing clients, generate new business, and ensure customer satisfaction. Key tasks include maintaining communication, providing solutions to client needs, and monitoring engagement metrics to improve processes. The role emphasizes proactive customer support and collaboration with internal teams.

As an Account Specialist, you will manage a portfolio of small and medium business customer accounts, assist customers who have missed payments, establish empathetic payment plans, and achieve monthly recovery goals while using Salesforce CRM for documentation.

As a Sales Coordinator, you will facilitate the sales process by managing deal requirements and maintaining the sales pipeline. You'll collaborate with Account Managers, respond to sales partners, handle reporting tasks, and support business development activities. Strong communication and organizational skills are essential for building relationships and improving processes within the team.