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As a Direct Sales Representative II at Optimum, you'll engage in door-to-door sales, offering customized telecom solutions to potential customers. Your role includes crafting tailored packages, staying informed about products and pricing, closing sales deals, maintaining documentation, and building lasting customer relationships, all while achieving monthly sales targets.
The Manager of Account Service is responsible for fostering and maintaining customer relationships, ensuring top-notch service, conducting account reviews, and analyzing billing. The role also involves managing customer feedback and escalation processes while collaborating across teams to enhance service performance.
The Manager - Account Service is responsible for building and maintaining positive relationships with customers in the telecommunications sector, ensuring a first-class experience. This role includes conducting account reviews, managing escalations, completing carrier orders, and improving service performance through customer feedback and data analysis.
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The Enterprise Account Executive is tasked with selling Optimum Products and services to enterprise companies, developing new customer relationships, and enhancing existing client accounts. Responsibilities include achieving monthly sales targets, utilizing Salesforce for tracking sales activities, and engaging in continuous professional development to improve sales skills.
The Enterprise Sales Account Executive is responsible for selling Optimum products and services to enterprise companies, establishing new customer relationships, managing existing accounts, achieving monthly sales quotas, and utilizing Salesforce to maintain sales activity records.
The Small to Medium Business Account Executive will identify potential customers, educate them about telecom services, customize solutions, and close sales deals. This role emphasizes building relationships, providing exceptional customer support, and achieving sales targets within the telecommunications sector.
The Manager of Residential Direct Sales will supervise and motivate a team of Direct Sales Supervisors and Representatives to meet sales goals, provide training on products, improve performance, and build customer relationships while ensuring compliance with sales quality guidelines.
The Manager - Account Service at Optimum is responsible for maintaining customer relationships and ensuring service excellence. The role involves conducting account reviews, managing escalations, and collaborating across departments to improve service delivery. The candidate will analyze billing issues and support customer service initiatives.
The Sales Engineer at Optimum provides presale and post-sale implementation support for complex voice, data, and video solutions. They assist in customer consultations, sales presentations, and technical requirements analysis while ensuring customer satisfaction. This role includes collaboration with various departments and post-sale support to enhance retention and sales success.
Supervise and motivate a team of residential door-to-door Account Executives to achieve sales and customer growth targets. Provide coaching, set goals, ensure adherence to company policies, and develop skills through training. Foster effective cross-functional relationships and maintain attendance standards for team members.
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