Top Remote Customer Success Jobs in Wilmington, NC
The Senior Client Success Manager is responsible for driving post-sale servicing and client retention by building strong relationships, providing training, analyzing data, and developing insights for clients in the AdTech space. The role involves managing a diverse client portfolio and mentoring junior team members.
The Customer Support Specialist will handle customer calls, provide accurate solutions, guide users through troubleshooting, and ensure a positive experience. Responsibilities include improving support metrics, collaborating cross-functionally, and managing data related to payroll and time clock systems.
The Cultural Specialist focuses on providing expert knowledge about Greenland's culture and natural history during voyages. This role involves leading walks, creating presentations, writing reports, and engaging with guests to enhance their experience. Strong communication and social skills, along with the ability to work independently, are essential.
As a Software Support Specialist, you will provide support for customers using Storable's products by handling incidents through various channels, updating the Knowledge Base, escalating complex issues, and ensuring customer satisfaction with timely communication and effective problem resolution.
The Outreach and Engagement Specialist will educate and enroll cancer patients into Colla Health’s behavioral health services through calls and digital outreach. This role involves managing patient inquiries, documenting interactions, and collaborating with healthcare providers to ensure patient support and care.
The Regional Customer Success Manager - West at Viz.ai is responsible for enhancing client engagement with the Viz.ai technology. This involves overseeing customer experience, providing training, and implementing strategies to improve clinic outcomes while driving business growth through contract renewals and expansions.
The Customer Education Manager will create engaging training content, host live onboarding webinars, and work with various teams to enhance customer understanding of the Apollo platform. The role requires strong project management and communication skills to ensure content aligns with customer needs.
As a Provider Relations Specialist, you will develop and maintain relationships with healthcare providers, assist with communication and education regarding health plans, and help resolve member issues. You will handle inbound communications and conduct outreach to ensure excellent service delivery.
The Customer Success Manager will enhance the experience of Udacity's customers, especially executives from Fortune 1,000 companies, by providing a dedicated customer success process. Responsibilities include ensuring customer engagement, developing long-term relationships, coaching customers, and collaborating with sales and marketing teams to drive satisfaction and renewals.
As a Customer Success Manager at Sphera, you'll manage B2B customer portfolios, advise on SaaS implementations, drive customer adoption, conduct training and support account management to identify upsell opportunities, while ensuring customer satisfaction with our solutions.
Top remote Companies in Wilmington, NC Hiring Customer Success Roles
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