Top Remote Senior Level Javascript Jobs in Washington DC,

Lead a team of engineers, QE, and design to deliver high impact revenue driving results, provide feedback on product and technical specs, grow engineers, continuously improve engineering process, collaborate on technical vision.

As a CCaaS Application Architect, you will design complex Contact Center applications, manage implementation teams, and address digital transformation goals for enterprise clients. Responsibilities include defining architectures using CXone, Genesys Cloud or Amazon Connect, leading code reviews, and ensuring solutions meet quality standards while addressing technical challenges such as API integrations and system limitations.

The Technical Architect will lead the technical vision and strategies at CNA, creating standards and best practices while facilitating collaboration with delivery teams. Responsibilities include designing cloud-native solutions and promoting technical agility, supporting teams, and adopting emerging technologies to enhance business capabilities.