Top Remote Entry Level Customer Success Jobs in Pittsburgh, PA

The Manager of Customer Success and Account Management oversees a team focused on enhancing client satisfaction with SmithRx's Pharmacy Benefit Management services. This entails setting team goals, improving customer satisfaction scores, and enabling successful account management through effective relationships and project coordination.

The Customer Success Manager (CSM) manages the post-sales lifecycle for Enterprise customers, ensuring they maximize value from hardware and SaaS solutions, thus improving customer health, adoption, and engagement. Responsibilities include onboarding, managing customer engagements, addressing issues, and working collaboratively across teams to deliver value and influence product development.

As a Happiness Engineer, you will assist customers through various communication methods, solve technical issues, and provide proactive support to ensure a positive experience with our products. Strong communication skills and a customer-centric attitude are essential, along with experience in technical support or customer success, particularly with WordPress.

The Outreach and Engagement Specialist will educate and enroll cancer patients into Colla Health’s behavioral health services through calls and digital outreach. This role involves managing patient inquiries, documenting interactions, and collaborating with healthcare providers to ensure patient support and care.

The Customer Success Representative will support VotingWorks customers, especially in New Hampshire, by maintaining support systems, providing technical support, conducting training, and gathering product feedback. This role requires strong organization, communication, and troubleshooting skills, as well as a background in election administration.

The Customer Success Manager will lead account management and relationship renewals for Echo360 products. Responsibilities include promoting product adoption, maintaining customer satisfaction, and fostering strong relationships. The role involves analyzing client data to drive engagement and providing strategic guidance to customers.

As a Support Specialist, you will provide expert support for our SaaS product, assisting customers with technical inquiries related to API integration, regulatory compliance, and product usage. You'll manage customer communications and collaborate with various teams to resolve issues efficiently, while continuously expanding your technical skills.