Top Remote Entry Level Customer Success Jobs in Philadelphia, PA

The White Glove Specialist will assist customers with identity theft issues, perform tasks on their behalf, provide guidance, handle disputes with creditors, and manage member services calls. The role requires exceptional communication skills and a strong understanding of privacy and identity protection regulations.

The Customer Support Agent will engage with customers via email or Zendesk, resolve issues efficiently, guide troubleshooting, document interactions in the CRM (HubSpot), and ensure customer satisfaction, all while staying updated on product knowledge and company policies.

As a Customer Success Manager at Posit, you will engage with enterprise customers to enhance their usage of Posit's products. Your role includes educating users, managing renewals, collaborating with sales, and acting as a customer advocate. You will ensure customer satisfaction and contribute to the broader data science community by sharing insights and fostering adoption of R and open-source tools.