Top Remote Entry Level Customer Success Jobs in Philadelphia, PA

The Support Representative will assist clients by addressing their needs through phone, email, and live chat interactions. Responsibilities include providing answers to product questions, building relationships with customers, and utilizing CRM software to deliver excellent support and service metrics. The role involves recommending products based on client needs and participating in training for personal development.

The Jr. Customer Support Engineer will create and manage document templates on our platform, collaborate with team members, and ensure high-quality client support. This entry-level role provides extensive training for those eager to start a technical career.

The Customer Support Specialist assists process servers by addressing inquiries, resolving issues, and overseeing case distribution. Responsibilities include monitoring server status and ensuring timely order dispatch using the in-house Skye application while collaborating with the team to identify inefficiencies.