Top Remote Customer Success Jobs in New York City, NY
As a Technical Support Engineer, you'll provide functional support for Jama Software products to customers, partners, and teams through various technologies. Responsibilities include troubleshooting installations, contributing to documentation, collaborating with customers to log defects, and using multiple tools to analyze issues. You'll also engage in training and provide weekend on-call support as needed.
The Senior Customer Success Partner manages relationships with Tier 1 Strategic Accounts, focusing on revenue generation, managing subscriptions, conducting business reviews, and driving upsells while fostering strong client relationships and collaborating with marketing efforts.
The Enterprise Implementation Specialist will lead the implementation and deployment of Pearl AI’s software at DSO customers, managing project lifecycles, technical setups, training stakeholders, and collaborating with internal teams to ensure successful software adoption and customer success.
The Senior Customer Success Engineer at Corellium ensures customer success by providing technical support, guiding onboarding, resolving issues, and gathering feedback for product improvement. They work closely with sales and product development to maintain customer satisfaction and build a knowledge base of solutions.
The Customer Success Representative will support VotingWorks customers, especially in New Hampshire, by maintaining support systems, providing technical support, conducting training, and gathering product feedback. This role requires strong organization, communication, and troubleshooting skills, as well as a background in election administration.
The COBRA Account Manager is responsible for managing day-to-day interactions and reporting to customers, project managing assigned customer projects, responding to escalations, and analyzing data to communicate trends. This role partners with various teams and communicates best practices while ensuring seamless transitions for new business activities.
The Application Support Specialist at Apiture will resolve and provide solutions to technical problems for customers, working closely with internal and external teams. The role involves documenting investigations, analyzing logs, and developing solutions while being part of an on-call rotation, working efficiently in a fast-paced environment.
The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.
The Response Team Specialist engages with customers to help them find services for aging at home. Responsibilities include handling inquiries via phone or web, generating leads, scheduling consultations, and providing exceptional customer service, all while meeting sales metrics.
The Principal Life Sciences Specialist provides strategic guidance in Life Sciences, focusing on sterilization, environmental monitoring, product cleanliness, and biocompatibility. Responsibilities include mentoring junior associates, leading continuous improvement projects, and ensuring compliance with FDA regulations and internal standards. The role demands expertise in solving complex Life Sciences challenges and may involve occasional travel for regulatory inspections and audits.
Top remote Companies in New York City, NY Hiring Customer Success Roles
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