Top Remote Senior Level Customer Success Jobs

The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.

The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.

The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.

The Sr. Training Specialist is responsible for implementing onboarding and training procedures for FSP programs, delivering training, ensuring compliance, and supporting process improvements. They work with internal departments and FSP teams to develop training solutions and monitor training delivery and compliance.

As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.

The Yard Support Specialist supports Branch Pre-assembly and Yard Operations Teams by enhancing operational productivity, ensuring safety compliance, and managing equipment and materials. They mentor managers, oversee equipment procurement and maintenance, streamline administrative processes, and maintain strong relationships across teams to improve efficiency and support quality audits.

As a DocuSign Insights Specialist, you will analyze contract data to provide insights for optimizing contract management. Responsibilities include reporting, developing user experiences, mentoring team members, generating data-driven insights, and facilitating user training. You'll collaborate with cross-functional teams to enhance DocuSign usage and implement best practices.