Top Remote Senior Level Customer Success Jobs

The Enterprise Customer Experience Manager focuses on managing enterprise customer support contracts, ensuring high customer satisfaction and retention through proactive engagement, issue resolution, and advocacy for customer needs within the organization. This role involves tracking customer health metrics and collaborating with support teams to fulfill service obligations and enhance service quality.

The Technical Account Manager will be the primary contact for major AI-focused customers, helping resolve technical issues related to Nebius Cloud services and managing large-scale AI deployments. This role involves customer support, sales collaboration, product liaison, and stakeholder management.

As a Senior Customer Success Manager, you will guide clients towards workplace equity by building relationships, advising on strategies, and driving the usage of equity tools while collaborating with various teams to enhance client satisfaction and retention.