Top Remote Senior Level Customer Success Jobs

As a Senior Consultant Customer Strategy, you will lead a team of analysts, manage client relationships, and drive data-driven growth strategies. Responsibilities include delivering professional services, fostering business relationships, managing project outcomes, and coaching team members.

The Senior Customer Success Manager at BetterCloud is responsible for overseeing the post-sale relationships of 15-25 customer accounts, ensuring they achieve their goals with the software. This role involves onboarding customers, providing ongoing engagement, gathering feedback, and advocating for customer needs, all while maintaining strong relationships and driving customer satisfaction.

The Senior Client Partner will manage the full sales cycle, developing relationships with clients to understand their business goals and drive revenue growth. This role involves strategic account planning, salesmanship, and collaboration with internal teams to ensure high-quality creative output and meet annual revenue targets.

The Customer Success Engineer at Lakeside Software will provide technical solutions and support to enterprise customers, develop best practices for SysTrack implementation, and build strong customer relationships to enhance product adoption and satisfaction.

The Sr. Manager of Customer Success is responsible for leading the Customer Success team, developing strategies to improve customer satisfaction, retention, and growth, and collaborating with cross-functional teams. The role involves monitoring customer health metrics, resolving customer issues, and fostering strong relationships with clients.

The Premium Support Engineer will act as a technical advisor for key customers, managing support tickets, providing proactive guidance, and collaborating with internal teams to ensure customer success with Collibra products. The role focuses on resolving technical issues effectively while building strong relationships with customers.

The Enterprise Customer Experience Manager focuses on managing enterprise customer support contracts, ensuring high customer satisfaction and retention through proactive engagement, issue resolution, and advocacy for customer needs within the organization. This role involves tracking customer health metrics and collaborating with support teams to fulfill service obligations and enhance service quality.